Pest Service Manager – Lead, Grow & Impact

Rollins, Inc.; Cranberry Township (Butler County); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Tuition reimbursement

Job summary

Rollins, Inc. through its Orkin brand is seeking a Service Manager who can lead a high-performance pest control service operation. You will blend technical know-how with strong people skills to train and motivate Orkin Pros, ensuring top-notch service for every customer.

You’ll drive customer trust, safety, and professionalism while supporting growth and community initiatives. The role emphasizes empathy, integrity, and ongoing innovation in a mission-driven culture.

Qualifications

• High School Diploma or equivalent required.
• Valid driver's license required.
• Ability to obtain the appropriate pesticide license/certification if required (company paid).
• Sales experience preferred.

Responsibilities

• Lead an entire service operation upon completion of paid training.
• Motivate the service team to consistently provide the world’s best service, prioritizing safety.
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers.
• Assist with recruiting top talent on the service team.
• Train and develop Orkin Pros through hands-on management.
• Lead training meetings.
• Oversee our Orkin Pro Ride-A-Long program.
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time.
• Champion innovation by supporting the team in adopting new products, services and technology.
• Monitor scheduling, routing and inventory to drive efficiencies and productivity.

Skills

Sales experience

Leadership

Communication

Education

High School Diploma or equivalent

Job description

Rollins, Inc. through its Orkin brand is seeking a Service Manager who can lead a high-performance pest control service operation. You will blend technical know-how with strong people skills to train and motivate Orkin Pros, ensuring top-notch service for every customer.

You’ll drive customer trust, safety, and professionalism while supporting growth and community initiatives. The role emphasizes empathy, integrity, and ongoing innovation in a mission-driven culture.