Pest Control Technician: Customer-Centric, Efficient Routes

The Bug Master; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

The Bug Master is seeking a Field Pest Control Technician in Austin, TX to deliver high-quality pest control services and maximize route efficiency while building long-term customer relationships. You will perform treatments with precision, maintain safety standards, and document service details for accurate records.

You will educate customers on pest issues, ensure satisfaction, and strive for retention by following company standards and regulatory requirements.

Qualifications

• Excellent organizational skills and attention to detail.
• Strong verbal and written communication, including active listening.
• Ability to work independently and manage your schedule.
• Strong customer service and interpersonal skills.
• Basic math proficiency.
• Ability to read and interpret safety data sheets and pesticide labels.
• Mechanical aptitude and problem-solving skills.
• Knowledge of pest biology and integrated pest management is preferred.

Responsibilities

• Deliver pest control services following label directions and company standards.
• Complete assigned route daily and minimize missed stops and reschedules.
• Educate customers on pest issues, treatments, and prevention.
• Build trust and long-term customer relationships in the field.
• Achieve daily and weekly production targets and identify upsell opportunities.
• Maintain licensing, safety, and compliance with regulations.
• Document service records in real time and communicate issues to support staff.

Skills

Organizational skills

Verbal & written communication

Customer service

Safety data sheets literacy

Pest biology knowledge

Mechanical aptitude

Education

High school diploma or GED

Texas pesticide license (preferred)

Tools

Pesticide application equipment

Job description

The Bug Master is seeking a Field Pest Control Technician in Austin, TX to deliver high-quality pest control services and maximize route efficiency while building long-term customer relationships. You will perform treatments with precision, maintain safety standards, and document service details for accurate records.

You will educate customers on pest issues, ensure satisfaction, and strive for retention by following company standards and regulatory requirements.