Pest Control - Service Manager

The Shield Co Management, LLC; North Houston (TX); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Weekly Pay

Paid sick leave

Paid vacation

Company-paid holidays

Medical insurance

Dental and vision

401(k) with match

Employee discounts

Job summary

The Shield Co. Management / EcoShield Pest Solutions is seeking a Service Manager to lead Field Managers and Service Technicians, ensuring daily routes are executed and services delivered to our recurring customers.

You will hire, train, and develop the team, drive service quality, route efficiency, safety, and customer experience while supporting growth initiatives. Base pay ranges from $55,000 to $65,000 with weekly pay and comprehensive benefits.

Qualifications

• 2+ years pest control experience with prior management preferred.
• Must be 21+ and have a valid driver’s license with 3+ years driving history.
• State-approved pest control licensing if applicable.

Responsibilities

• Lead Service Technicians and Field Managers to meet service goals.
• Oversee route efficiency, service quality, and safety.
• Coach, onboard, and develop the service team.
• Manage scheduling, escalations, and budget adherence.

Skills

Leadership

Team management

Training & coaching

Customer service

Education

High School Diploma or GED

Job description

Position Summary

The Service Manager leads Field Managers and Service Technicians responsible for executing daily routes and delivering services to our recurring customer base. This role is accountable for hiring, training, and developing a high-performing service team focused on exceptional customer experience and identifying opportunities that support business growth.

Responsibilities

Recruit, onboard, train, coach, and develop Service Technicians to support team performance, employee engagement, and operational goals. Provide ongoing field coaching, performance feedback, and accountability to ensure team members meet service quality, productivity, safety, and customer experience expectations. Monitor operational performance, including route efficiency, service completion, customer retention, inventory utilization, and service quality metrics to identify opportunities and improve execution in partnership with Field Managers, Technicians and Sales. Support field operations as needed by running service routes, auditing daily service tickets, assisting with incident reporting, managing expenses within budget, and participating in weekly leadership meetings. Make day-to-day operational decisions related to service delivery, scheduling priorities, customer escalations, and resource allocation within established guidelines. Promote adherence to company safety standards, policies, and regulatory requirements while ensuring service teams operate in a safe and compliant manner.

Qualifications and Requirements

2+ years of pest control experience and previous management experience preferred. Must be 21 years of age or older. Possess a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of this role. Earn and maintain state-required training and pest control licensing if applicable (provided). High School Diploma or GED.

Why Work for EcoShield Pest Solutions?

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family. EcoShield Pest Solutions is proud to offer competitive pay and full benefits! Weekly Pay – get paid every Friday! Paid sick and vacation time along with 10 company-paid holidays. Comprehensive benefits package including medical, dental, and vision options. 401(k) with a competitive match. Access to the Employee Assistance Program (EAP). Discounted pest control services for employees and their friends Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $55,000 and $65,000. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.

Physical Demands and Working Requirements

The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job. Reasonable accommodations may be provided to assist individuals with disabilities in performing these essential functions. Capable of regularly lifting up to 50 pounds, with occasional heavier lifting. Requires clear vision for both close and distant tasks, with adjustable focus. Must be able to stand for long periods, perform physical tasks, and manage repetitive motions. Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required. Moderate noise level in the work environment. Potential exposure to pests, mold, allergens, and structural hazards; safety gear required. The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required for this position.

Equal Opportunity Statement

EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.

Additional Benefits

Comprehensive Health Coverage – Medical, dental, and vision plans designed to fit your needs. Financial Well-Being – 401(k) with company match to help you plan for the future. Health Savings Options – HSA plans with tax advantages to maximize your healthcare dollars. Income Protection – Short- and long-term disability and life insurance options. Wellness & Mental Health Support – Employee Assistance Program and wellness resources. Flexible Care Access – Virtual care options for convenient, on-demand support. Growth & Stability – A company that invests in your long-term success.

Contact Disclosure

Didn't find what you're looking for? Join our talent community to be notified of upcoming opportunities! The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family. At EcoShield, we invest in our people because they’re the driving force behind everything we do. You’ll have access to benefits that support your health, protect your financial future, and help you grow—both personally and professionally. We’re committed to providing resources that make life easier, so you can focus on doing your best work and building a meaningful career. When you join EcoShield, you’re not just getting a job—you’re gaining support for the life you’re building.