Pest Control & Home Protection Technician

The Shield Co Management, LLC; Portage (IN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Benefits package

401(k)

EAP

Discounted pest services

Job summary

The Shield Co. Management, LLC is seeking an Additional Services Technician in Portage, Indiana.

You will perform termite and pest control services, insulation work, and exclusion tasks while delivering exceptional customer care and accurate documentation. Responsibilities include following service routes, explaining treatment plans, maintaining equipment safely, and coordinating with office staff to ensure efficient service delivery.

Qualifications

• 1+ years of customer service experience required and demonstrated mechanical aptitude and familiarity with construction-related tasks, including operating ladders and power tools safely and effectively.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of the role.
• Earn and maintain state-required training and pest control licensing if applicable (provided).

Responsibilities

• Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings.
• Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.
• Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.
• Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.
• Maintain accurate and organized customer, service, and appointment records using company technology and systems.
• Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.
• Promote customer satisfaction by consistently delivering high-quality service and adhering to company standards and procedures.

Skills

Customer service

Mechanical aptitude

Tools

Ladders

Power tools

Job description

The Shield Co. Management, LLC is seeking an Additional Services Technician in Portage, Indiana.

You will perform termite and pest control services, insulation work, and exclusion tasks while delivering exceptional customer care and accurate documentation. Responsibilities include following service routes, explaining treatment plans, maintaining equipment safely, and coordinating with office staff to ensure efficient service delivery.