PERSONNEL TECHNICIAN III

State of Florida; Tallahassee (FL); On-site; USD 43,841,000 - 59,314,000; Full time

Benefits offered by this job

Health insurance

Dental plans

Vision plans

Life insurance and retirement options

Job summary

The State of Florida, Department of Corrections in Tallahassee seeks a Personnel Technician III to provide administrative, clerical, and HR support within the Office of Human Resources.

This OPS position reports to the FDC office, not telework, and involves data management, policy interpretation, and coordinating communications across departments using SharePoint, People First, Excel, Word, and other office tools.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of professional HR or office experience.
• Experience using MS Word, Excel, and Outlook required.
• Experience with SharePoint and People First is a plus.

Responsibilities

• Provide comprehensive administrative support for HR operations, managing day-to-day office tasks and clerical duties.
• Research and prepare materials related to collective bargaining; draft professional correspondence for projects and executive reviews.
• Interpret policies, procedures, rules, Florida statutes, and bargaining agreements for staff guidance.
• Collect data, compile reports, and maintain organized electronic records with retention compliance.
• Answer calls on a multi-line system, process mail, and support HR functions using core office software.

Skills

Telephone etiquette

Written communication

People First knowledge

MS Office Suite

Document filing

Prioritization

Multitasking

Confidentiality

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Access

SharePoint

People First

Job description

ADVERTISING TITLE : Personnel Technician III

This open competitive advertisement is for an OPS (Other Personal Services) position located at Tallahassee, Florida in the Office of Human Resources.

Requisition No: 883609

Agency: Department of Corrections

Working Title: PERSONNEL TECHNICIAN III

Pay Plan: Temp

Position Number: 70900454

Salary: $18.00 Hourly

Posting Closing Date: 09/23/2026

FLORIDA DEPARTMENT OF CORRECTIONS

We Never Walk Alone

The purpose of the Personnel Technician III is to provide comprehensive administrative, clerical, and technical support for HR operations, which includes managing day-to-day office tasks, interpreting policies and collective bargaining agreements, organizing data and official records, and facilitating departmental communication.

This position is not a Telework position and is required to report to the FDC office in the area it serves.

Job Duties

• Administrative Support for HR Operations : Provide comprehensive administrative assistance to the Office of Human Resources, ensuring smooth day-to-day operations by managing routine office tasks, coordinating workflows, and supporting staff with clerical needs.
• Research, Preparation, and Documentation: Assist with gathering information and preparing materials related to collective bargaining. Draft and format professional correspondence for special projects, complex issues, and executive-level review.
• Policy & Procedure Interpretation : Serve as a resource to staff by providing clear explanations of policies, procedures, rules, Florida Statutes, personnel rules, collective bargaining agreements, and department guidelines.
• Data & Record Management : Collect statistical data, compile reports, and maintain organized electronic filing systems. Ensure documents are archived, retained, and destroyed appropriately in accordance with official retention schedules.
• Communication & Technology Support : Answer and route calls on a multi-line phone system, process incoming and outgoing mail, and utilize office software including SharePoint, People First, Excel, Word, and other platforms to support HR administrative functions

Knowledge, Skills & Abilities

• Strong telephone etiquette and customer service skills.
• Exceptional written communication skills.
• Knowledge of the State of Florida’s People First system.
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel, Access).
• Ability to organize, track, and route documents efficiently.
• Ability to plan, prioritize, and coordinate multiple assignments.
• Skilled at multitasking in a fast-paced administrative environment.
• Ability to maintain confidentiality with sensitive HR information.
• Ability to build and maintain professional working relationships.
• Strong attention to detail with the ability to follow up and meet deadlines.

Benefits

OPS employees who work an average of 30 hours or more per week are eligible to enroll in state group insurance plans. Standard PPO/HMO Options include:

• Employee Only: $25 biweekly
• Spouse Program: $15 biweekly
• Employee & Family: $90 biweekly.
• Dental - FDC offers five separate dental plans with multiple options and rates for each plan type with monthly premiums as low as $12.64.
• Vision - FDC offers one single vision plan through Humana with monthly premiums as low as $5.92.
• Life - FDC offers a $25,000 group term life insurance plan to eligible OPS staff through Securian at the low monthly premium of $3.78. When enrolled in basic life, employees may also elect child life and spouse life insurance plans.
• Retirement - As an OPS employee, the Florida FICA Alternative Plan with Corebridge Financial affords you an excellent opportunity to help accumulate money for a secure retirement. You contribute 7.5% of your compensation to this tax deferred plan . Participation in the plan is mandatory for all OPS employees, with the exception of re-employed retirees, and enrollment is automatic.

Requirements

• High school diploma or equivalent.
• One (1) year of professional human resources or office experience.
• Official transcripts will be required if selected.
• Must possess experience using Microsoft Word, Excel, and Outlook.

Experience, education, and abilities must be clearly demonstrated on the application,

work history, interview, work sample, and/or through reference checks. Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

Additional Information

BACKGROUND SCREENING REQUIREMENT: The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering.

Employment Eligibility

The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee’s eligibility to work after completing the I-9 form.

The Florida Department of Corrections does not currently support H-1B Visa Sponsorship.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.