Personalized Services Specialist

NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

Great Lakes (IL)

On-site

USD 32,000 - 42,000

Full time

4 days ago
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Benefits offered by this job

Day-one benefits
Federal healthcare, dental, vision
401(k) & Pension Plan options
PTO from Day One
Tuition reimbursement
Military family support
PSLF eligible
Tax-free shopping

Job summary

Navy Exchange Service Command (NEXCOM) is seeking candidates for a General Retail Support role at United States-Illinois- Great Lakes. The position involves handling a variety of shop duties across barber, beauty, floral, laundry, optical, video rental, layaway, and shipping services as part of the Personalized Services Department.

Primary duties include receptionist tasks, merchandise handling, and customer service across multiple shops, with opportunities to assist Western Union and mail

Qualifications

  • General experience of at least 6 months in clerical office or retail sales.
  • High school diploma or GED may substitute for experience as applicable.
  • Experience in customer service or retail environment is preferred.

Responsibilities

  • Serves as receptionist in the Barber Beauty shop; answers phones, schedules appointments and tracks tickets.
  • Creates or assists in floral arrangements (corsages, bouquets, table arrangements) and advises customers on types and care.
  • Receives laundry items, computes costs, and issues receipts; processes pickups with contractors.
  • Receives prescription orders and logs, forwards orders to manufacturers, and handles replacement parts as needed.
  • Rents videotapes, opens customer accounts, completes rental forms and handles refunds/exchanges.

Skills

Customer service
Retail sales
Cash handling
Communication

Education

High School Diploma or GED

Tools

Cash register
POS system
Western Union

Job description

Navy Exchange Service Command (NEXCOM) is seeking candidates for a General Retail Support role at United States-Illinois- Great Lakes. The position involves handling a variety of shop duties across barber, beauty, floral, laundry, optical, video rental, layaway, and shipping services as part of the Personalized Services Department.

Primary duties include receptionist tasks, merchandise handling, and customer service across multiple shops, with opportunities to assist Western Union and mail

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