Personal Training Manager

Club4 Fitness; Kenner (LA); On-site; USD 50,000 - 70,000; Full time

Job summary

Club4 Fitness is seeking a motivated PT Manager for their Kenner, LA location. This role requires recruiting, hiring, and mentoring personal trainers to ensure they meet performance expectations within the personal training program.

The ideal candidate will demonstrate an understanding of training methodologies, possess strong communication skills, and be capable of maintaining high standards of service. Interested candidates must have preferred certifications in fitness and relevant training experience.

Qualifications

• Proficient in training techniques for functional training and recovery.
• Ability to conduct assessments and understand KPIs.
• Extensive knowledge of social media for promotion.

Responsibilities

• Recruit and onboard new personal trainers.
• Conduct trainings to ensure staff proficiency.
• Evaluate and mentor trainers on client consultations.
• Support personal training sales and client retention efforts.
• Maintain high standards of customer service.

Skills

Certified Personal Trainer experience

Knowledge of physiology and exercise techniques

Interpersonal communication skills

Customer service skills

Ability to train all fitness levels

Education

High School Diploma or GED

Degree in exercise science or related field

Current fitness certification

CPR/AED certification

Job description

Job Location: Kenner, LA 70065
Position Type: Full Time
Education Level: None
Salary Range: $50,000 – $70,000 Base + Commission per year
Travel Percentage: None
Job Shift: Any

Overview

A Club4Fitness PT Manager is responsible for recruiting, hiring, onboarding, and mentoring new and existing personal trainers to meet the performance expectations of the Club4Fitness personal training program. The PT Manager must demonstrate a thorough understanding of the personal trainer position and departmental policies, disseminate changes in policy, procedure, or performance expectations, and represent the organization positively.

Essential Duties & Responsibilities

• Provide new personal training staff a specific schedule of onboarding activities for the first 30 days and personally coach or assign the Assistant PT Manager as appropriate.
• Schedule trainings to ensure staff acquire a working knowledge of the Peak or ABC Financial POS system.
• Coach trainers on running an effective client consultation and shadow trained trainers to evaluate proficiency.
• Instill fundamental skills related to appointment setting for fitness consultations and prospecting.
• Lead staff by example in following policies and procedures, with emphasis on current cancel/freeze policies.
• Conduct session quality reviews of existing staff.
• Assign clients to new trainers.
• Support the Personal Training Director in engaging new member clients and disseminating new sales strategies.
• Perform consults (minimum monthly as determined by the Director).
• Understand departmental KPIs and metrics to support sales growth and trainer development.
• Promote client retention by providing support, direction, and education to all PT teams.
• Train staff on monthly trainer business plans and reporting.
• Provide support at new club grand openings.
• Coordinate with the PT Director to develop a game plan for each club visit (sales, recruiting, training, booking, prospecting).
• Assist with scheduled interviews during the week of the visit.
• Submit required daily/weekly/monthly assignments and reports.
• Demonstrate proficiency with Trainerize.
• Maintain high customer service standards and healthy communication with members and staff.
• Conduct regular audits (quality control checks, inspection of client binders, Trainerize profiles, consultation worksheets, calendar management).
• Follow all guidelines outlined in the Personal Trainer job description.

Qualifications

1. Knowledge, skills, & abilities
   • Experienced Certified Personal Trainer with private client experience.
   • Knowledge of physiology, exercise technique, and body mechanics for functional training, pregnancy, recovery, and alternative methods.
   • Ability to pass a Strength and Conditioning Assessment.
   • Detail- and results-oriented with high professionalism, organizational skills, and multitasking ability.
   • Positive, motivating interpersonal communication skills.
   • Capacity to train all fitness levels.
   • High level of understanding and presence on social media.
   • CPR/AED certification.
   • Excellent customer service skills and an energetic, motivating presence.
   • Ability to work autonomously and collaboratively.
2. Minimum certifications / education / experience
   • High School Diploma or GED required; 2- or 4‑yr degree in exercise science or related field preferred.
   • Previous personal training sales experience preferred.
   • Current fitness certification from ACSM, ACE, NASM, NCSA, AFFA, NFPT (NCCA Certified) required.
   • CPR/AED certification required.

Reasonable accommodations may be possible to enable individuals with disabilities to perform the essential functions.

Work Environment

Mental Demands: Reading, effective communication (verbal and written), maintain emotional control under pressure.

Physical Demands / Environmental Factors: Frequent interruptions, climbing, stretching, light lifting of books and boxes, occasional lifting up to 50 lbs, frequent computer use and repetitive hand motions.

Regulated air temperature and humidity in gym and office; possible elevation during group activities.

Regular standing, walking, crouching, kneeling, stretching, lifting; sitting, reading, typing required.

Noise generally low but may be louder and more intense in gym facilities.

Hours scheduled: early mornings, late evenings, and some weekend assignments. Special occasions or events may require extended hours. Flexibility required to meet client availability. Lead PT may fill in when PTM unavailable.