Personal Stylist & Wardrobe Consultant

URBN Urban Outfitters, Inc.; California; Hybrid; USD 24,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Retirement benefits

Job summary

URBN Urban Outfitters, Inc. is seeking a Personal Stylist to enhance the store's service and selling culture by building authentic customer connections and offering expert styling advice with curated product recommendations.

The Personal Stylist will drive sales, develop relationships, and provide an individualized experience through curated outfit suggestions, while collaborating with store leadership and the visual team to showcase new arrivals and drive customer engagement.

Qualifications

• 2+ years of experience building customer relationships or clienteling.
• Passion for apparel styling.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Contributes to a service culture with extraordinary service to welcome and value customers.
• Leads by example in relationship building, styling, and networking with customers; educates the store team and customer on the benefits of the personal styling program.
• Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics.
• Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele.
• Identifies personal styling knowledge gaps amongst the team and facilitates regional and brand styling initiatives or trainings.
• Reviews store business to understand buying trends, influence apparel outfitting and selling decisions, and drive department business.
• Partners with visual team to support mannequin outfitting updates and new arrivals display.
• Upholds accountability and productivity for zoned personal styling hours and supports a customer-first philosophy.

Skills

Customer relationships

Apparel styling

Flexible hours

Brand affinity

Job description

URBN Urban Outfitters, Inc. is seeking a Personal Stylist to enhance the store's service and selling culture by building authentic customer connections and offering expert styling advice with curated product recommendations.

The Personal Stylist will drive sales, develop relationships, and provide an individualized experience through curated outfit suggestions, while collaborating with store leadership and the visual team to showcase new arrivals and drive customer engagement.