Personal Stylist & Clienteling Pro

URBN Urban Outfitters, Inc.; Newton (MA); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Newton, MA, is seeking a Personal Stylist to enhance the customer experience through expert styling and personalized recommendations.

You will cultivate client relationships, drive sales, and contribute to a welcoming store culture. The role emphasizes styling expertise, ability to manage flexible hours including nights and weekends, and active participation in brand initiatives to uplift the customer journey.

Qualifications

• 2+ years of experience building customer relationships or clienteling.
• Passion for apparel styling.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Customer Experience: deliver extraordinary service to create a welcoming environment for all customers.
• Teamwork + Mentorship: lead by example in styling and relationship building; educate the team on personal styling.
• Visual + Business Operations: interpret store performance and contribute to selling decisions through styling.
• Communication + Relationships: share customer insights with leadership and collaborate to meet business needs.

Skills

Anthro brand fan

Clienteling experience

Apparel styling

Flexible hours

Job description

URBN Urban Outfitters, Inc. in Newton, MA, is seeking a Personal Stylist to enhance the customer experience through expert styling and personalized recommendations.

You will cultivate client relationships, drive sales, and contribute to a welcoming store culture. The role emphasizes styling expertise, ability to manage flexible hours including nights and weekends, and active participation in brand initiatives to uplift the customer journey.