Personal Stylist & Customer Experience Coach

LOFT Outlet; Upper Leacock Township (PA); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT Outlet in Lancaster (Tanger Outlets) is seeking a Sales Associate to welcome customers, offer personalized styling, and guide their shopping journey. You will maintain organized product displays and collaborate with team members to deliver an inviting, on-brand environment.

Ideal candidates bring customer-focused experience, a hospitality mindset, and a willingness to work evenings, weekends, and holidays. Proficiency with POS systems and a proactive approach are valued.

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Brings a hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized shopping experiences.
• Share product knowledge and recommendations to help styling the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use available tools to stay informed on priorities and promotions and provide a seamless omnichannel experience.
• Partner with store leaders to achieve goals and daily expectations.
• Build productive relationships by sharing ideas and helping others.

Skills

Customer service

Hospitality mindset

Sales

Communication

Tech-savvy

Tools

POS system

Job description

LOFT Outlet in Lancaster (Tanger Outlets) is seeking a Sales Associate to welcome customers, offer personalized styling, and guide their shopping journey. You will maintain organized product displays and collaborate with team members to deliver an inviting, on-brand environment.

Ideal candidates bring customer-focused experience, a hospitality mindset, and a willingness to work evenings, weekends, and holidays. Proficiency with POS systems and a proactive approach are valued.