Personal Stylist & Customer Experience Associate

N23 Premium Brands Opco LLC; Hagerstown (MD); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group is seeking a Sales Associate in Hagerstown, MD to act as a brand ambassador, offering personalized styling and ensuring the sales floor is inviting and well organized.

You will connect with customers, share product knowledge, and use brand behaviors to foster loyalty while maintaining high visual and operational standards. This role supports an omnichannel shopping experience with a team-focused approach.

Qualifications

• Previous sales or customer service experience preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability including evenings, weekends, and holidays.
• Technology proficient and able to operate a POS system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive loyalty.
• Uphold high visual and operational standards for the customer experience.
• Collaborate with store leaders to achieve goals and daily expectations.
• Build productive relationships by sharing ideas and helping others.

Skills

Customer-focused experience

Hospitality mindset

Flexible availability

Technology proficient

Point-of-sale system

Tools

Point-of-sale system

Job description

KnitWell Group is seeking a Sales Associate in Hagerstown, MD to act as a brand ambassador, offering personalized styling and ensuring the sales floor is inviting and well organized.

You will connect with customers, share product knowledge, and use brand behaviors to foster loyalty while maintaining high visual and operational standards. This role supports an omnichannel shopping experience with a team-focused approach.