Personal Stylist & Client Experience Specialist

Macy's; Salem (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Paid time off

8 paid holidays

Merchandise discounts

Employee Assistance Program

Job summary

Macy's in Salem, NH is seeking a Personal Stylist to deliver elevated customer experiences in-store and online, leveraging lifestyle selling, clienteling, and vendor partnerships to grow sales and loyalty. You will expand your client base and support the store with fashion expertise.

This role focuses on new customer acquisition, building strong client relationships through social media, and collaborating with store leadership to drive growth while upholding Macy's standards and inclusive

Qualifications

• Minimum of 3 years retail experience or other high touch selling position.
• Flexible availability including days, evenings, weekends and holidays.
• Keen sense of fashion and ability to coordinate items.
• Ability to communicate with diverse groups of customers and peers.
• Self-starter who adapts quickly to changing expectations.

Responsibilities

• Exceed sale goals by providing a personalized and elevated shopping experience in-store and online.
• Drive customer acquisition through networking, social media, and a strong online presence.
• Partner with store teams, vendors and community partners to host events.
• Leverage tools to increase annual spend and arrange appointments.
• Maintain a clean, safe, and inviting environment aligned with company standards.

Job description

Macy's in Salem, NH is seeking a Personal Stylist to deliver elevated customer experiences in-store and online, leveraging lifestyle selling, clienteling, and vendor partnerships to grow sales and loyalty. You will expand your client base and support the store with fashion expertise.

This role focuses on new customer acquisition, building strong client relationships through social media, and collaborating with store leadership to drive growth while upholding Macy's standards and inclusive