Personal Styling & Customer Experience Specialist

N23 Premium Brands Opco LLC; Holyoke (MA); On-site; USD 21,000 - 26,000; Part time

Job summary

KnitWell Group is seeking a Sales Associate for LOFT at Store 1449‑Holyoke Mall‑ANN‑Holyoke, MA 01040. You will serve as the brand ambassador, guiding customers with personalized styling and keeping the floor visually engaging.

Responsibilities include connecting with customers, recommending products, and collaborating with the team to ensure a welcoming omnichannel experience. Flexible hours include evenings, weekends, and holidays. Competitive hourly pay offered.

Qualifications

• Sales associate or customer-focused experience preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability – evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers to understand needs and create personalized experiences.
• Share product knowledge and recommendations to help styling decisions.
• Use brand behaviours and personalized service to drive brand loyalty.
• Uphold high visual and operational standards on the sales floor.
• Leverage available tools to provide a seamless omnichannel experience.
• Partner with store leaders to meet daily goals and support the team.
• Build productive relationships by sharing ideas and helping others.

Skills

Sales experience

Hospitality mindset

Flexible availability

POS proficiency

Proactive decision making

Tools

POS system

Job description

KnitWell Group is seeking a Sales Associate for LOFT at Store 1449‑Holyoke Mall‑ANN‑Holyoke, MA 01040. You will serve as the brand ambassador, guiding customers with personalized styling and keeping the floor visually engaging.

Responsibilities include connecting with customers, recommending products, and collaborating with the team to ensure a welcoming omnichannel experience. Flexible hours include evenings, weekends, and holidays. Competitive hourly pay offered.