Brand-Driven Sales Associate & Style Concierge

LOFT; Holyoke (MA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking a Sales Associate in Holyoke, MA to connect with customers, offer personalized styling, and keep the store looking its best. You will guide shoppers through their journey, provide product knowledge, and help create a welcoming environment on the sales floor.

You will collaborate with team members to deliver personalized experiences, support omnichannel shopping, and uphold brand standards while driving customer loyalty. Evening, weekend, and holiday availability is preferred.

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Brings a hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Provide customers with a seamless omnichannel shopping experience by utilizing available tools.

Skills

Customer service

Hospitality mindset

Team collaboration

Communication

Tools

POS system

Job description

LOFT is seeking a Sales Associate in Holyoke, MA to connect with customers, offer personalized styling, and keep the store looking its best. You will guide shoppers through their journey, provide product knowledge, and help create a welcoming environment on the sales floor.

You will collaborate with team members to deliver personalized experiences, support omnichannel shopping, and uphold brand standards while driving customer loyalty. Evening, weekend, and holiday availability is preferred.