Personal Shopping Host - 59th Street

Brobston Group; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Brobston Group in New York is seeking a Personal Shopping Host to deliver personalized hospitality during appointments and support multiple Personal Shoppers. You will maintain welcoming shopping environments and help create a seamless experience for clients.

The role emphasizes polished environments, VIP client service, discretion, and the ability to multitask in a fast-paced luxury retail setting.

Qualifications

• 3-5+ years in luxury hospitality or similar client-facing roles.
• Ability to provide high-touch service to VIP clients.
• Strong interpersonal and communication skills, discretion, and attention to detail.
• Flexible, service-oriented mindset in a dynamic environment.

Responsibilities

• Provide personalized hospitality and anticipate client needs based on preferences.
• Prepare and maintain Personal Shopping suites and satellite spaces to hospitality standards.
• Coordinate with Personal Shoppers on client preferences and upcoming appointments.
• Prepare and serve curated food and beverage offerings with attention to quality, presentation, and timing.

Skills

High-touch service

Interpersonal communication

Discretion

Multi-tasking

Job description

Summary

The Personal Shopping Host delivers personalized hospitality across appointments and supports multiple Personal Shoppers. The role maintains polished, welcoming shopping environments and helps create a seamless experience for clients.

Responsibilities

• Provide personalized hospitality and anticipate client needs based on preferences.
• Prepare and maintain Personal Shopping suites and satellite spaces to hospitality standards.
• Coordinate with Personal Shoppers on client preferences and upcoming appointments.
• Prepare and serve curated food and beverage offerings with attention to quality, presentation, and timing.

Requirements

• 3-5+ years of experience in luxury hospitality, high-end retail, private clubs, or similar client-facing settings preferred.
• Demonstrated ability to provide high-touch service to discerning or VIP clients.
• Strong interpersonal and communication skills, discretion, and attention to detail.
• Ability to multitask across stakeholders in a dynamic environment with a flexible, service-oriented mindset.