Personal Shopper - Sam's (Open)

Sam's Club; Latham (NY); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Paid time off

Long-term disability

Employee discounts

Education programs

Job summary

Sam's Club in Latham, NY is seeking an on-site associate to develop and support Membership programs, promote products, and process memberships and credit accounts. You will ensure safety standards, assist with Order pull and packing, and deliver member service with a focus on accuracy and satisfaction.

The role emphasizes teamwork, integrity, and operating in a fast-paced retail environment, with opportunities for growth and participation in company-wide safety initiatives.

Qualifications

• Provide member services and assist with purchasing decisions.
• Promote Walmart/Sam’s Club products and services.
• Follow safety standards, procedures and guidelines.
• Handle and process memberships, upgrades, and credit accounts.

Responsibilities

• Develop and support Membership programs and benefits information.
• Process Membership upgrades and credit accounts.
• Assist with orders, pull items, and ensure accurate invoicing.
• Deliver member service and resolve issues.

Skills

Customer service

Safety compliance

Teamwork

Inventory handling

Sales support

Job description

Position Summary...

What you’ll do includes developing and supporting Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals. You will maintain safety of the facility by following all safety standards, procedures and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials, following Company steel standard guidelines, and reporting unsafe situations to Management. You will fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring accuracy of orders and invoices, securing items until Members arrive, and following up on out‑of‑stock merchandise to meet Member needs. You will complete work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners, identifying priorities, deadlines and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties and feedback. You will provide Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services. You will comply with company policies, procedures and standards of ethics and integrity by implementing related action plans, using the Open Door Policy and applying these in executing business processes and practices. You will respect the individual by embracing differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported and connected through a culture of belonging, creating opportunities for all associates to thrive and perform, and helping to attract the best talent. You will work as a team, build strong and trusting relationships, communicate with impact, energy and positivity to motivate and influence, and strengthen the team by helping develop and mentor others, recognizing others’ contributions and accomplishments. You will act with integrity by maintaining and promoting the highest standards of integrity, ethics and compliance, modeling the Walmart values, holding oneself and others accountable, supporting Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us, and acting in a selfless manner, consistently humble, self‑aware, honest, fair and transparent. You will serve our customers and members, deliver results while putting the customer first, make decisions based on reliable information, balance short and long‑term priorities, and consider how your work impacts the team’s ability to deliver on our purpose for all stakeholders. You will strive for excellence by displaying curiosity, desire to learn, taking calculated risks, demonstrating courage and resilience, driving continuous improvements, being open to and using new technologies and skills, and supporting others through change.

At Sam’s Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high‑school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $18.00 to $26.00*.

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Primary Location: 579 TROY SCHENECTADY RD, LATHAM, NY 12110-2806, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.