(USA) Personal Shopper - Sam's

Sam's Club; Town of Fishkill (NY); On-site; USD 26,174 - 37,195; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and leave

Job summary

Sam's Club is seeking a role that supports Membership by providing information on benefits, promoting products and services, and processing upgrades and credit accounts. The position involves participating in sales events and meeting Membership goals.

The role also emphasizes safety, accurate order fulfillment, and strong Member service, including resolving issues and assisting purchasing decisions to drive value for Members.

Responsibilities

• Supports Membership by providing information on Membership benefits and promoting products and services.
• Processes Membership upgrades and credit accounts.
• Participates in sales and marketing events to meet Membership goals.
• Follows safety standards and reports unsafe situations to Management.
• Delivers Member service by addressing needs, answering questions, and assisting purchasing decisions.

Job description

Position Summary: This role supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials, following Company steel standard guidelines, and reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out‑of‑stock merchandise to meet Member needs.

Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, coworkers, customers, and other business partners; identifies priorities, deadlines, and expectations; carries out tasks, communicates progress and information, and determines and recommends ways to address improvement opportunities while adapting to change and learning from difficulties and feedback.

Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Companys products and services.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.

Respect the Individual: embraces differences in people, cultures, ideas, and experiences to create a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform, helping to attract the best talent.

Respect the Individual: works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence, and strengthens the team by helping develop and mentor others while recognizing others' contributions and accomplishments.

Act with Integrity: maintains and promotes the highest standards of integrity, ethics, and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us; acts in a selfless, humble, self‑aware, honest, fair, and transparent manner.

Serve our Customers and Members by delivering results while putting the customer first, making decisions based on reliable information, balancing short‑ and long‑term priorities, and considering how our work impacts the team's ability to deliver on our purpose for all stakeholders.

Strive for Excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, and driving continuous improvements while being open to and using new technologies and skills and supporting others through change.

At Sam's Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet.

• Health benefits include medical, vision, and dental coverage
• Financial benefits include 401(k), stock purchase, and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $19.00 to $27.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications and Preferred Qualifications are not listed for this position.

Primary Location: 56 W MERRITT BLVD, FISHKILL, NY 12524-2243, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.