Personal Shopper - Sam's

Sam's Club; Laurel (MD); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k), stock purchase, and company-paid life insurance

Paid time-off including PTO and parental leave

Company discounts

Education benefits covering tuition, books, and fees

Job summary

A leading membership retail corporation is seeking a dedicated individual to provide exceptional service and support for Membership at their Laurel, Maryland location. Responsibilities include developing member support, participating in marketing events, and maintaining safety standards. The position offers an hourly wage of $18.00 to $26.00, with additional compensation possibilities. Benefits include health coverage, paid time-off, and company-paid education programs. Join a workplace focused on safety and excellence.

Qualifications

• Ability to provide excellent member service and assist with purchasing decisions.
• Understand and comply with company policies and safety standards.

Responsibilities

• Develop and support Membership by providing information and promoting products.
• Participate in sales and marketing events to meet Membership goals.
• Maintain safety of the facility following all safety standards.
• Fulfill Member orders accurately and efficiently.
• Collaborate with managers and coworkers to complete work assignments.

Job description

What you'll do:

• Develop and support Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts.
• Participate in sales and marketing events, and make efforts to meet Membership goals.
• Maintain safety of the facility by following all safety standards, procedures and guidelines, including conducting safety sweeps and following proper forklift spotting procedures.
• Follow proper procedures for handling and disposing of hazardous materials, adhere to company steel‑standard guidelines, and correctly report unsafe situations to management.
• Fulfill Member Fax & Pull and Click & Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring accuracy of orders and invoices, securing items until members arrive, and following up on out‑of‑stock merchandise to meet member needs.
• Complete work assignments and priorities by using policies, data and resources; collaborate with managers, coworkers, customers and other business partners; identify priorities, deadlines and expectations; carry out tasks; communicate progress and information; determine and recommend ways to address improvement opportunities and adapt to and learn from change, difficulties and feedback.
• Provide member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the company’s products and services.
• Comply with company policies, procedures and standards of ethics and integrity by implementing related action plans and applying the Open Door Policy.
• Show respect by embracing differences in people, cultures, ideas and experiences; build strong, trusting relationships; and encourage a workplace of belonging and support.
• Act with integrity, self‑lessness, humility, honesty, fairness, and transparency; make customer‑first decisions based on reliable information; balance short‑ and long‑term priorities; and drive continuous improvement, risk‑taking and resilience.
• Strive for excellence by taking calculated risks, demonstrating courage, and supporting others through change.

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase, and company‑paid life insurance.
• Paid time‑off benefits include PTO, parental leave, family‑care leave, bereavement, jury duty and voting; you will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays or other purposes. The amount received depends on your job classification and length of employment and will meet or exceed the requirements of paid sick‑leave laws, where applicable.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company‑paid education benefit program for full‑time and part‑time associates, covering tuition, books, and fees.

Pay and Compensation

The hourly wage range for this position is $18.00 to $26.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season or specific work performed. Multiple premiums may apply if applicable criteria are met.

Other Information

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.