Personal Shopper - Sam's

Sam's Club; Jacksonville (FL); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam’s Club in Jacksonville, FL is seeking a customer-focused associate to support Membership, promote value, and fulfill orders while ensuring safety and policy compliance. The role involves assisting Members, processing upgrades, and participating in sales events.

Responsibilities include maintaining safety standards, fulfilling Click n Pull orders, delivering quality Member service, and following open-door ethics and company policies. Employment offers comprehensive benefits and a wage range.

Qualifications

• Minimum Qualifications are listed in the job posting.

Responsibilities

• Maintains safety of Facility by following all safety standards procedures and guidelines.
• Fulfills order processing tasks including grabbing items from shelves, scanning, wrapping and palletizing to meet member needs.
• Provides Member service by acknowledging the Member, identifying needs, assisting purchase decisions, locating merchandise, resolving issues and promoting products and services.
• Complies with company policies and ethics by implementing action plans using the Open Door Policy.

Job description

Position Summary

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Key Responsibilities

Maintains safety of Facility by following all safety standards procedures and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, following procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring accuracy of orders and invoices, securing items until Members arrive, and following up on out‑of‑stock merchandise to meet Member needs.

Completes work assignments and priorities using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress, and determining and recommending ways to address improvement opportunities.

Provides Member service by acknowledging the Member, identifying their needs, assisting purchase decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.

Values and Behaviors

Respect the Individual: Embrace differences in people, cultures, ideas, and experiences. Create a workplace where associates feel seen, supported, and connected through a culture of belonging, creating opportunities for all associates to thrive and perform, and helping to attract the best talent.

Work as a team, build strong and trusting relationships, communicate with impact, energy, and positivity to motivate and influence others.

Strengthen the team by helping develop and mentor others. Recognize contributions and accomplishments.

Act with Integrity: Maintain and promote the highest standards of integrity, ethics, and compliance. Model Walmart values to support and foster our culture. Hold oneself and others accountable. Support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.

Act in a selfless manner, remain consistently humble, self‑aware, honest, fair, and transparent. Serve our customers and members, deliver results while putting the customer first, make decisions based on reliable information, balance short‑ and long‑term priorities, and consider how own work impacts the team’s ability to deliver on our purpose for all stakeholders.

Strive for Excellence: Display curiosity, desire to learn, take calculated risks, demonstrate courage and resilience. Drive continuous improvements, be open to and use new technologies and skills, and support others through change.

Benefits

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment and meets or exceeds the requirements of paid sick leave laws, where applicable.
• Other benefits include short- and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Compensation

The hourly wage range for this position is $18.00 to $26.00, and the actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances, based on schedule, facility, season, or specific work performed.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Location

10690 BEACH BLVD, JACKSONVILLE, FL 32246-3655, United States of America.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.