Personal Shopper & Member Experience

Sam's Club; Waterloo (IA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off (PTO)

Education benefit – Live Better U

Job summary

Sam's Club in Waterloo, IA is hiring to support Membership growth and member services. The role involves informing members about benefits, promoting value, processing upgrades and credit accounts, and helping with order fulfilment and safety procedures.

You will work with team members to meet membership goals and maintain high service standards. The position emphasizes customer focus, accuracy in order processing, and collaboration across departments, with benefits including health coverage and

Responsibilities

• Develops and supports Membership by informing benefits and promoting the value of products and services.
• Processes Memberships upgrades and credit accounts as needed.
• Fulfills Member Fax n Pull and Click n Pull orders and ensures order accuracy.
• Provides member service by acknowledging needs and resolving issues and concerns.

Skills

Customer service

Sales assistance

Merchandise lookup

Job description

Sam's Club in Waterloo, IA is hiring to support Membership growth and member services. The role involves informing members about benefits, promoting value, processing upgrades and credit accounts, and helping with order fulfilment and safety procedures.

You will work with team members to meet membership goals and maintain high service standards. The position emphasizes customer focus, accuracy in order processing, and collaboration across departments, with benefits including health coverage and