Personal Shopper Lead - Club Pickup & Member Services

Walmart; Lenexa (KS); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) plan and stock purchase

Paid time off

Employee discounts

Live Better U education program

Job summary

Walmart’s Sam's Club Lenexa location is seeking a candidate to supervise associates, coordinate duties, and train staff on member service techniques. You will oversee Club Pickup, Ship From Club, and ecommerce operations, ensuring orders are fulfilled correctly and customer issues are escalated as needed.

You will promote safety, handle merchandise presentation, and support hiring, scheduling, coaching, and performance reviews, all while aligning with Walmart's standards and Open Door Policy.

Qualifications

• Must be 18 years of age or older.
• Experience supervising associates and delivering member service.
• Ability to communicate goals and feedback clearly.

Responsibilities

• Assist management with supervision of associates and assigning duties.
• Oversee Club Pickup and ecommerce programs; resolve customer issues.
• Maintain safety and order on the sales floor and organize merchandise.
• Support recruiting, scheduling, coaching, and evaluating associates.
• Promote compliance with policies and Open Door Policy.

Skills

Customer service

Supervisory skills

Communication

Job description

Walmart’s Sam's Club Lenexa location is seeking a candidate to supervise associates, coordinate duties, and train staff on member service techniques. You will oversee Club Pickup, Ship From Club, and ecommerce operations, ensuring orders are fulfilled correctly and customer issues are escalated as needed.

You will promote safety, handle merchandise presentation, and support hiring, scheduling, coaching, and performance reviews, all while aligning with Walmart's standards and Open Door Policy.