Personal Loan Advisor — Growth and Rewards Impact

OneMain Financial Group; Laurel (MS); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking aLoan Sales Specialist to help customers access financing for life’s expenses. On-site, you will build connections, guide clients through the loan lifecycle, and deliver tailored solutions while maintaining compliance and striving to meet branch goals.

The role emphasizes empathy, efficiency, and a customer-first approach, with opportunities for professional development and advancement within a supportive environment.

Qualifications

• Experience in sales, collections or customer service.
• Spanish language ability preferred but not required.
• Knowledge of loan products and customer financial needs is a plus.

Responsibilities

• Multitask and adapt to dynamic role demands with timely service.
• Exceed customer expectations through empathy and encouragement to meet branch goals.
• Engage customers throughout the loan process and lifecycle with tailored solutions.
• Manage loan lifecycle including collections activities while complying with laws and regulations.
• Communicate with customers and departments via phone, email, chat and in-house systems.
• Demonstrate drive and goal-oriented attitude to achieve results.
• Educate customers on loan terms and optional insurance products.

Skills

Sales experience

Collections experience

Customer service experience

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking aLoan Sales Specialist to help customers access financing for life’s expenses. On-site, you will build connections, guide clients through the loan lifecycle, and deliver tailored solutions while maintaining compliance and striving to meet branch goals.

The role emphasizes empathy, efficiency, and a customer-first approach, with opportunities for professional development and advancement within a supportive environment.