Personal Lines Underwriter

Countryway Insurance Co.; Richmond (VA); Hybrid; USD 49,000 - 58,000; Full time

Benefits offered by this job

Paid training

401K

Insurance on day one

PTO

Job summary

Virginia Farm Bureau is seeking a Personal Lines Underwriter to join the underwriting team in Richmond, VA. The role offers a hybrid schedule after training, requiring in-office presence 2 days per week and work from home 3 days.

Responsibilities include evaluating applications, monitoring accounts, and communicating decisions to agents. A bachelor’s degree and 3 years of P&C experience are required, with growth and training opportunities available.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3 years of Property & Casualty experience.
• Strong analytical and decision-making abilities.
• Ability to build relationships with agents and insureds.

Responsibilities

• Accept, modify or reject applications using reports (MVR, CLUE, inspections).
• Evaluate/monitor existing accounts for continued acceptability.
• Review change requests and obtain missing documentation.
• Clearly communicate underwriting decisions with agents.
• Cultivate strong relationships with agents through education and service.
• Collaborate with agents, Policy Services, Claims and Management.

Skills

Commitment

Collaboration

Customer focus

Interpersonal skills

Detail oriented

EQ

Education

Bachelor’s degree or equivalent work experience

Job description

POSITION TITLE: Personal Lines Underwriter

STATUS: Exempt

COMPENSATION RANGE: $49,000-58,000 Annually

LOCATION: Based out of our beautiful West Creek Office, located at 12580 West Creek Pkwy, Richmond, VA 23238. Hybrid schedule is offered, in office 2 days a week, work from home 3 days a week, after training and probationary period is completed.

REPORTS TO: Property Lines Underwriting Manager

Personal Lines Underwriter for Virginia Farm Bureau

Take the next step in your insurance career with VAFB, Forbes’ 2025 & 2026 #1 Homeowners Insurer. Become part of the high-performing underwriting team dedicated to exceptional service, strong agency partnerships, profitable growth, and long-term success.

Full Time: Fully in-office during training period. Hybrid up to 2 days in office, 3 days at home available once training is completed.

Hours: Monday – Friday 8:30am-5pm with 1 hour lunch breaks (37.5 hours per week)

What will I be doing?

Main Duties:

• Accept, modify or reject applications submitted by our agency utilizing various reports. MVR, CLUE, inspection reports, etc.
• Evaluate/monitor existing accounts to confirm their continued acceptability.
• Review change requests, updated information received and obtain any additional needed documentation.
• Clearly communicate your underwriting decisions with your assigned agents.
• Cultivate strong relationships with your agents through educational, technical assistance and superior service.
• Collaborate with your agents, Policy Services, Claims, Management, etc. departments within organization.

Secondary Duties:

• Travel to agents’ office within the state of Va. Approximately 10% of job duties.
• Review claim files. Confirm repairs are complete and complete any needed follow up with agent.
• Manage workload by prioritizing tasks to ensure all responsibilities are completed within acceptable timeframes.
• All other duties assigned by Manager and/or Vice President.

What is the minimum education needed to apply?

• Bachelor’s degree or equivalent work experience.
• 3 years of Property & Casualty experience.

What set of skills qualifies me for this position?

• Commitment. Have a high-level of initiative and motivation.
• Collaboration. Strong team orientation.
• Customer (agent and insured) focused.
• Strong interpersonal skills.
• Detail oriented.
• High degree of Emotional Intelligence (EQ).

What skillset we would love to see:

• Insurance course work and related designations (CPCU, CIC, AINS, AIS, etc.)

At VA Farm Bureau, we provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.