Personal Lines Client Executive

The Juris Agency; Emmaus (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Evenings Off

Hands on Training

Retirement Plan

Job summary

Highstreet in Emmaus, PA is seeking a Personal Lines Client Executive to greet clients, answer questions, and guide them to suitable insurance solutions. You will be the first contact, providing quotes and handling policy changes while maintaining accurate records and nurturing client relationships.

The role emphasizes exceptional service, collaboration, and a positive attitude within a community-focused team.

Qualifications

• High school diploma or equivalent is required.
• Previous customer service experience is a plus.
• Excellent communication and interpersonal skills.
• A positive attitude and friendly demeanor.
• Basic computer proficiency.
• Ability to work independently and as part of a team.
• Active P&C License.

Responsibilities

• Respond to client inquiries via phone, email, and in-person with a friendly and helpful approach.
• Assist clients with policy changes, billing questions, and general account inquiries.
• Provide information and quotes for personal insurance products.
• Help clients understand their coverage options and recommend suitable solutions.
• Maintain accurate client records in our system.
• Foster positive relationships with clients, ensuring their satisfaction.

Skills

Customer service excellence

Excellent communication

Team player

Education

High school diploma or equivalent

Job description

Job Description

Are you someone who genuinely enjoys helping others and thrives on creating positive experiences? Highstreet is looking for a bright and enthusiastic individual to join our team as a Personal Lines Client Executive right here in Emmaus, Pennsylvania. We're not just another insurance agency; we're a dedicated group focused on providing exceptional service and building lasting relationships with our clients. Imagine a workplace where your contributions are valued, and you play a key role in helping people protect what matters most to them. You'll be the first point of contact for many of our clients, offering guidance, answering questions, and helping them find the right insurance solutions. If you're looking for a rewarding role where you can make a real difference and grow within a supportive community-focused environment, we invite you to explore this opportunity with us. Come be a part of a team that cares!

Benefits

• Paid Time Off (PTO)
• Flexible Schedule
• Health Insurance
• Dental Insurance
• Vision Insurance
• Mon-Fri Schedule
• Evenings Off
• Hands on Training
• Retirement Plan

Responsibilities

Respond to client inquiries via phone, email, and in-person with a friendly and helpful approach.

Assist clients with policy changes, billing questions, and general account inquiries.

Provide information and quotes for personal insurance products.

Help clients understand their coverage options and recommend suitable solutions.

Maintain accurate client records in our system.

Foster positive relationships with clients, ensuring their satisfaction.

Requirements

High school diploma or equivalent required.

Previous customer service experience is a plus.

Excellent communication and interpersonal skills.

A positive attitude and a friendly demeanor.

Basic computer proficiency.

Ability to work independently and as part of a team.

Active P&C License