Personal Lines Account Manager — Growth & Retention Lead

NavSav Holdings LLC; United States; On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Retirement with up to 4% match

Paid holidays

Paid vacation

Vision Insurance

Supplemental Insurance

Dental Insurance

Job summary

NavSav Holdings LLC is seeking a Personal Lines Account Manager to support client services and retention across our network of offices in the United States. The role emphasizes growth and quality service for insured clients, with a focus on retention and renewals.

The ideal candidate holds a Property and Casualty license, has strong communication skills, and can manage multiple tasks while delivering exceptional service to clients and agents.

Qualifications

• Property and Casualty license required.
• Pass background check.
• Customer service experience required.
• Strong verbal and written communication skills required.
• Good operational computing and typing 45+ WPM (Microsoft Office, internet browsers).
• Confident self-starter who works well independently.
• Strong problem-solving capabilities.
• Ability to multi-task.

Responsibilities

• Establish and develop exceptional customer relationships.
• Provide prompt, accurate, and friendly customer service.
• Discuss client coverage needs, gaps, billing concerns, policy changes, etc., and process policy changes.
• Provide policy reviews and remarket policy renewals as needed.
• Support retention processes to achieve goals and agency success.

Education

Property and Casualty license

Job description

NavSav Holdings LLC is seeking a Personal Lines Account Manager to support client services and retention across our network of offices in the United States. The role emphasizes growth and quality service for insured clients, with a focus on retention and renewals.

The ideal candidate holds a Property and Casualty license, has strong communication skills, and can manage multiple tasks while delivering exceptional service to clients and agents.