Personal Lines Account Manager

Sunstar Insurance Group; Medicine Lodge (KS); On-site; USD 40,000 - 60,000; Full time

Job summary

Strong's Insurance Agency in Medicine Lodge, Kansas is seeking a Personal Lines Account Manager to maintain solid customer relationships and handle inquiries with speed and professionalism across customers, carriers, and colleagues.

The role focuses on service activities such as quotes, endorsements, renewals, and coverage recommendations. No commission, and no prior insurance experience required; licensing assistance provided.

Qualifications

• Must have high school diploma or GED.
• Must obtain Kansas Insurance Producer's License (Strong's will assist).
• Knowledge of coverage options offered by carriers.
• Ability to follow workflows and prioritize tasks.

Responsibilities

• Quote and write new business
• Initiate and complete endorsements
• Assist insureds during renewal process
• Requote and rewrite policies as needed
• Suggest appropriate coverage options
• Liaise with underwriters across carriers
• Assist customers during claims
• Answer phones as needed
• Process client payments

Skills

Customer service

Communication skills

Attention to detail

Fast learner

Computer literacy

Education

High school diploma or GED

Job description

Strong's Insurance Agency is looking for a Personal Lines Account Manager to fill a position at our Strong's Insurance office location in Medicine Lodge, Kansas. The Personal Lines Account manager is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. This position is NOT based on commission. Prior insurance experience is not required.

A Summary Job Description

• Quote and write new business
• Initiate and complete endorsements
• Work with our insureds during the renewal process
• Requote and rewrite policies as needed
• Make appropriate coverage suggestions to our customers
• Knowledge of coverage options offered by each carrier
• Understanding of carrier guidelines
• Build relationships with underwriters of multiple carriers who will assist you in writing and endorsing business
• Turn in and assist our customers during the claim process
• Answer phones as needed
• Take client payments as needed

Personal Traits That Are Necessary For Success

• Quick learner
• Communication and presentation skills
• Ability to follow direction and workflows
• General computer knowledge and capability
• Customer focused
• Detail oriented
• Must have high school diploma or GED
• Must obtain a valid Kansas Insurance Producer's License (Strong's will assist and pay for this process)