Personal Lines Account Manager

gpac; Lisle (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Benefits package available

Competitive compensation

Job summary

gpac is seeking an experienced Personal Lines Account Manager to own and service an established book of business in Lisle, IL. You will build lasting client relationships, work with carriers, and provide personalized guidance on Homeowners, Auto, and Umbrella policies.

Department-focused team environment with opportunities for growth and competitive compensation. The role requires 3+ years in Personal Lines, an active P&C license, and proficiency with EPIC and MS Office.

Qualifications

• 3+ years of Personal Lines insurance experience.
• Active Property & Casualty (P&C) license.
• Strong understanding of Personal Lines products and coverage.
• Experience with Homeowners, Auto, Umbrella, and related personal insurance products.
• Excellent communication and relationship-building skills.
• Strong organization and attention to detail.
• Ability to independently manage a book of business.
• Familiarity with EPIC agency management systems and Microsoft Office.

Responsibilities

• Own an established Personal Lines book and serve as a primary client contact.
• Build and maintain long-term client relationships.
• Manage day-to-day servicing of the Personal Lines book.
• Handle new business, renewals, endorsements, policy changes, and cancellations.
• Review policies to identify gaps and opportunities.
• Assist clients with Homeowners, Auto, Personal Umbrella, and related products.
• Collaborate with clients and carriers to resolve coverage, billing, claims, and policy issues.
• Market and remarket accounts for competitive coverage and pricing.
• Prepare proposals, applications, certificates, and other documentation.
• Stay ahead of renewals and proactively communicate with clients.
• Provide knowledgeable, personalized guidance throughout the insurance process.
• Stay current on regulations, carrier guidelines, and market conditions.

Skills

Client relationships

Communication

Organization

Detail-oriented

Independent book management

Education

Property & Casualty license

Tools

EPIC

Microsoft Office

Job description

Employment Type: Full-Time

Your Experience Deserves to Be Valued

Are you an experienced Personal Lines insurance professional looking for an opportunity where you can take ownership of your book of business, build lasting client relationships, and be part of a team that truly values your expertise?

Our client is a well-established, growing local insurance agency looking to add an experienced Personal Lines Account Manager to their team.

This is more than a policy-servicing role. You'll have the opportunity to become a trusted resource for your clients, work closely with insurance carriers, and play an important role in helping individuals and families protect what matters most.

If you have 3+ years of Personal Lines experience, an active P&C license, and take pride in providing exceptional service, we'd love to hear from you.

What You'll Be Doing

You’ll take ownership of an established Personal Lines book of business and serve as a key point of contact for your clients.

• Build and maintain strong, long-term client relationships.
• Manage the day-to-day servicing of an established Personal Lines book.
• Handle new business, renewals, endorsements, policy changes, and cancellations.
• Review policies and coverage to identify potential gaps and opportunities.
• Assist clients with Homeowners, Auto, Personal Umbrella, and other Personal Lines products.
• Work directly with clients and carriers to resolve coverage, billing, claims, and policy issues.
• Market and remarket accounts to find competitive coverage and pricing.
• Prepare proposals, applications, certificates, and other insurance documentation.
• Stay ahead of renewals and proactively communicate with clients.
• Provide knowledgeable, personalized guidance throughout the insurance process.
• Stay current on insurance regulations, carrier guidelines, and market conditions.

What You Bring

We're looking for someone who understands Personal Lines insurance and enjoys being the person clients can count on.

Required

• 3+ years of Personal Lines insurance experience.
• Active Property & Casualty (P&C) license.
• Strong understanding of Personal Lines products and coverage.
• Experience with Homeowners, Auto, Umbrella, and related personal insurance products.
• Excellent communication and relationship-building skills.
• Strong organization and attention to detail.
• Ability to independently manage a book of business.
• Comfortable working with EPIC agency management systems and Microsoft Office.

Most importantly:

You bring a professional, service-minded approach and genuinely enjoy helping clients find the right insurance solutions.

Why You'll Like This Opportunity

• Established local agency with a strong reputation for putting clients first.
• Meaningful client relationships rather than simply processing transactions.
• Ownership of an established book of business.
• Collaborative team environment where your experience is valued.
• Competitive compensation based on experience.
• Benefits package available.
• Long-term career growth and advancement opportunities.
• Opportunity to make an impact within a growing organization.

Is This You?

If you're ready for an opportunity where your Personal Lines experience, relationships, and knowledge are genuinely valued, this could be the next step in your career.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.