Personal Lines Account Manager

Tech Sales Jobs; Huntsville (AL); Hybride; USD 45 000 - 55 000; Plein temps

Avantages offerts par ce poste

Health insurance reimbursement

PTO 17 days

Paid holidays

Résumé du poste

Tech Sales Jobs partners with a Huntsville-based independent insurance agency to fill a Personal Lines Account Manager role. This full-time, hybrid position focuses on servicing personal insurance policies and delivering standout customer service.

You will manage a portfolio, handle endorsements and renewals, assist with billing inquiries, and collaborate with Producers to support agency growth while keeping records accurate in the agency management system.

Qualifications

• 3+ years of experience in personal lines insurance.
• Excellent communication and interpersonal skills.
• Attention to detail and strong organizational skills.
• Ability to work independently and as part of a team.

Responsabilités

• Manage and service a portfolio of personal lines accounts, ensuring accurate coverage and timely renewals.
• Process endorsements, policy changes, billing inquiries, and coverage updates.
• Conduct proactive policy reviews to identify coverage gaps and cross-sell opportunities.
• Provide responsive customer support via phone, email, and in-person interactions.
• Maintain accurate documentation within the agency management system and follow compliance guidelines.
• Collaborate with Producers and team members to deliver a seamless client experience and support agency growth.

Connaissances

3+ years personal lines experience

Excellent communication

Independent worker

Formation

Active Property & Casualty license

Outils

Insurance software

Google Workspace

Description du poste

Personal Lines Account Manager

Location: Huntsville, Alabama, United States

Department: Insurance

Workplace: hybrid

Employment Type: full

Description

About Our Client

Our client is an independent insurance agency based out of Huntsville, Alabama. We are committed to serving the families and businesses that we protect by providing custom-tailored insurance solutions. Our culture is focused on continual improvement and innovation to ensure the best customer experience. We prioritize our clients' interests and strive to put them in the best position possible.

Role Overview

This is a full-time Personal Lines Account Manager role with hybrid flexibility in Alabama. As a Personal Lines Account Manager, you will be responsible for managing and servicing accounts, providing customer support, and handling personal insurance policies. You will also assist with general customer service and contribute to the overall success of the team. Your key responsibilities may include:

• Manage and service a portfolio of personal lines accounts, ensuring accurate coverage and timely renewals
• Process endorsements, policy changes, billing inquiries, and coverage updates with attention to detail
• Conduct proactive policy reviews to identify coverage gaps and cross sell opportunities
• Provide responsive, solution oriented customer support via phone, email, and in person interactions
• Maintain accurate documentation within the agency management system and follow compliance guidelines
• Collaborate with Producers and team members to deliver a seamless client experience and support agency growth

Requirements

• 3+ years of experience in personal lines insurance
• Active Property and Casualty license required
• Excellent communication and interpersonal skills
• Attention to detail and strong organizational skills
• Ability to work independently and as part of a team
• Proficiency in insurance software and Google Workspace
• Prior Account Manager experience
• Computer Skills: MS Word, Excel, Google, AMS, and CRM Systems

Benefits

• Estimated first year total compensation: $55,000 - $65,000
• Base salary $45,000 - $55,000
• Commission on new business, cross-selling and account rounding
• Bonus opportunities
• 50% reimbursement of Health, Dental, and Vision insurance
• Paid Time Off (PTO) 17 Days
• Paid Holidays