Personal Lines Account Manager

Marsh; Hamilton (OH); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Hybrid work

Charitable contribution match

Stock purchase plan

Job summary

Marsh McLennan Agency is seeking an Account Manager I (Hybrid) to support Producers and Marketing Account Executives by marketing and servicing new and renewal business. The role requires knowledge of coverages, underwriting guidelines, and legislative changes to maintain strong client and carrier relationships.

You will coordinate renewals, prepare marketing information, and ensure accurate updates in the client management system.

Qualifications

• 2+ years of industry experience is preferred.
• Experience building and maintaining client and carrier relationships.
• Ability to assist with service questions related to administration, billing, and claims.

Responsibilities

• Support Producer and Marketing Account Executive by marketing and servicing new and renewal business.
• Monitor and manage the renewal process for assigned clients with analysis and recommendations.
• Coordinate meetings to present renewals and support documents to gain acceptance or market options.
• Update policies in client management systems and log client activities.
• Provide administrative support on special projects and development of new ideas/services.

Skills

Client relationships

Renewal process

Service questions handling

Client management systems

Tools

CRM software

Job description

Company:

Marsh McLennan Agency

Description:

Account Manager I (Hybrid)

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplaceculturedoesn’thappen overnight.It’sa result ofhard workby extraordinary people. More than11,000of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impactevery day. Learn more about what makes us different and how you can thrive as aPrivate Client Advisorat Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With200offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH).

A day in the life.

As our Account Manager I , you will support Producer and Marketing Account Executive, if applicable, by marketing and servicing new and renewal business. Be knowledgeable of applicable coverages, carrier guidelines, underwriting and legislative changes, to maintain relationships with clients and carrier representatives.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Build and maintain key client and carrier relationships by phone, email and in person.
• Assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving, upon request.
• Work with Producer and/or Marketing Account Executive to monitor and manage the renewal process for assigned clients. Provide analysis and recommendation of coverage needs to present to client.
• Coordinate meetings with client and/or producer to present the renewal and supporting documents to gain acceptance of the renewal or commitment to go to market for alternative options.
• Prepare marketing information or provide required information to a marketing person.
• Schedule and conduct teammate meetings in coordination with Marketing Account Executive or Producer and complete the implementation process.
• Prepare and deliver all applicable forms to clients.
• Become proficient in the client management system(s), specifically to update policies that are written or renewed, log activities to document client meetings, carrier follow-up, service issues, establish follow-up date and daily manage follow-up in client management system(s). Also, understand how to use the system to acquire information to assist clients.
• Provide administrative support on other tasks as they arise such as assigned special projects and development of new ideas/ services, as requested.
• Attend seminars, classes and carrier meetings to keep abreast of new products available for clients and acquire expertise in legislative changes, as opportunities occur.
• Other duties and responsibilities as requested by management.

These additional qualifications are a plus, but not required to apply:

• Two plus years of industry-specific experience
• LOB designations

We know there are excellent candidates who might not checkall ofthese boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online:http://marshmma.com/careersor flip through our recruiting brochure:https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/marsh_mma
• https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMAPCS

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