Personal Jeweler

Signet Jewelers; Charlotte (NC); Sur place; USD 29 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical, Vision, Dental

401(k) match

Discretionary bonus

Résumé du poste

Blue Nile is looking for a Full-Time Luxury Sales Consultant to join our retail showroom in the United States. The role centers on providing white-glove service, educating customers about jewelry, and developing lifelong relationships with the brand.

Ideal candidates have prior retail or customer service experience, strong communication, and the ability to thrive in a fast-paced environment. Mandarin speaking is preferred; base pay ranges from $21 to $25 per hour with discretionary bonuses and

Qualifications

• Previous retail sales or customer service experience.
• High School Diploma or GED.
• Jewelry experience a plus but not required.
• Mandarin speaking preferred.
• Excellent interpersonal, verbal and written communication skills.

Responsabilités

• Communicate the Blue Nile difference and instill trust in our brand.
• Demonstrate exceptional customer service and educate customers about products.
• Provide accurate information and set clear expectations for customers.
• Follow up on communications while maintaining service standards.
• Achieve or exceed sales and service goals, building long-term relationships.

Connaissances

Customer service

Retail sales

Communication

Attention to detail

Problem solving

Formation

High school diploma

Outils

CRM software

POS systems

Data entry

Description du poste

Blue Nile , we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.

Blue Nile is looking for a Full-Time Luxury Sales Consultant who is eager for an exciting opportunity to join our retail showroom. The ideal candidate understands the white glove culture and has a passion to educate customers about jewelry purchases. A Luxury Sales Consultant at Blue Nile is outgoing, passionate and strives to help others. The company’s customer service goal is to enhance and grow the brand connection experience for customers. Luxury Sales Consultants do this through being professional, accessible, enthusiastic, and interested in a career that creates a “Jeweler for Life” relationship with Blue Nile.

Responsibilities

• Communicate the Blue Nile difference, instilling trust and confidence in our brand
• Demonstrate exceptional customer service and continually develop your product knowledge to educate customers
• Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience
• Proactively follow up on all internal and external communications while maintaining Blue Nile service standards
• Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations
• Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth
• Continuously maintain excellent attendance and punctuality
• Consistently achieve or exceed company sales and service goals
• Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer

Requirements

• Previous retail sales or customer service experience required
• High School Diploma or GED
• Jewelry experience a plus but not required
• Mandarin Speaking Preferred
• Excellent interpersonal, creative problem solving, organizational and time management skills
• Excellent listening, written and verbal communication skills
• Strong attention to detail and high integrity
• Ability to work within deadlines in a fast-paced environment
• Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems
• Ability to stand for extended periods of time
• Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons
• Authorized to work in the U.S.
  

Benefits

The hourly pay range for this role is $21.00 - $25.00. Final pay rate shall be determined and is based on experience and qualifications. Base pay offered may vary depending on geographic region, internal equity, job - related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.

At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.

Additional Information: Blue Nile is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.