Luxury Sales Consultant - Full Time - Tysons Corner Center

Blue Nile; Tysons (VA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Vision coverage

Dental coverage

401(k) match

Discretionary bonus

Job summary

Blue Nile in Tysons Corner Center, Tysons, VA, is seeking a Luxury Sales Consultant to educate customers on fine jewelry and deliver a white-glove service in our showroom. You will build relationships, meet sales and service goals, and represent the Blue Nile brand with professionalism and enthusiasm.

The ideal candidate has retail or customer service experience, strong communication skills, and the ability to work in a fast-paced, high-end environment.

Qualifications

• Previous retail sales or customer service experience required.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

• Communicate the Blue Nile difference and instill trust in our brand.
• Provide exceptional customer service and develop product knowledge to educate customers.
• Set clear expectations for customers and ensure an on-brand Blue Nile experience.
• Follow up on all communications while maintaining service standards.
• Resolve complex customer service challenges and find solutions beyond expectations.
• Support a service culture focused on the customer and build long-term relationships.

Skills

Retail sales

Customer service

Interpersonal skills

Communication skills

Time management

Education

High School Diploma or GED

Tools

Computer skills

Job description

AtBlue Nile, we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.

Blue Nileis looking for a Luxury Sales Consultantwho is eager for an exciting opportunity to join our retail showroom in theTysons Corner Center in Tysons, VA. The ideal candidate understands the white glove culture and has a passion to educate customers about jewelry purchases. ALuxury Sales Consultantat Blue Nile is outgoing, passionate and strives to help others.The company’s customer service goal is to enhance and grow the brand connection experience for customers.Luxury Sales Consultantsdo this through being professional, accessible, enthusiastic, and interested in a career that creates a "Jeweler for Life"relationship with Blue Nile.

Responsibilities:

• Communicate the Blue Nile difference, instilling trust and confidence in our brand.
• Demonstrate exceptional customer service and continually develop your product knowledge to educate customers.
• Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience.
• Proactively follow up on all internal and external communications while maintaining Blue Nile service standards.
• Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations.
• Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth.
• Continuously maintain excellent attendance and punctuality.
• Consistently achieve or exceed company sales and service goals.
• Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer.

• Previous retail sales or customer service experience required.

• High School Diploma or GED.
• Jewelry experience a plus but not required.
• Excellent interpersonal, creative problem solving, organizational and time management skills.
• Excellent listening, written and verbal communication skills.
• Strong attention to detail and high integrity.
• Ability to work within deadlines in a fast-paced environment.
• Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems.
• Ability to stand for extended periods of time.
• Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
• Authorized to work in the U.S.

The hourly pay range for this role is $21.00 - $25.00. Final pay rate shall be determined and is based on experience and qualifications. Base pay offered may vary depending on geographic region, internal equity, job - related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus.Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.

At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.

Additional Information: Blue Nile (R2NET Inc) is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile (R2NET Inc) will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1