Personal Injury Intake Pro: High-Impact Client Onboarding

MOET Law Group; Irvine (CA); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Paid sick leave

Job summary

MOET Law Group in Irvine, CA is seeking an experienced Personal Injury Intake Specialist to join their team. This full-time position requires strong communication skills, the ability to handle a high-volume workload, and experience in client intake processes. Responsibilities include managing inquiries, conducting client interviews, and ensuring high-quality customer service. Bilingual proficiency in English and Spanish is mandatory, along with a minimum of 1 year of personal injury experience. The firm offers a competitive salary and excellent benefits.

Qualifications

• Minimum 1 year of personal injury or intake experience required.
• Ability to manage a high-volume workload efficiently.
• Strong background in customer service and client communication.

Responsibilities

• Handle high-volume inbound and outbound calls, emails, and inquiries.
• Conduct initial client interviews with empathy and professionalism.
• Screen and qualify personal injury cases based on criteria.

Skills

Bilingual (English/Spanish)

Customer service

High-volume workload management

Strong organizational skills

Effective communication

Performance-based metrics experience

Tools

CRM tools

CASEpeer

Clio

Litify

Job description

MOET Law Group in Irvine, CA is seeking an experienced Personal Injury Intake Specialist to join their team. This full-time position requires strong communication skills, the ability to handle a high-volume workload, and experience in client intake processes. Responsibilities include managing inquiries, conducting client interviews, and ensuring high-quality customer service. Bilingual proficiency in English and Spanish is mandatory, along with a minimum of 1 year of personal injury experience. The firm offers a competitive salary and excellent benefits.