Personal Injury Case Manager

WizeHire, Inc; Duluth (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

WizeHire, Inc. is seeking detail-oriented, customer-service focused candidates to join our Personal Injury Case Management Team after completing training.

The role involves handling a portfolio of cases under the direction of supervising attorneys, learning our processes, and maintaining strong client relationships. This is a full-time, in-office position at the Duluth, GA location, with standard hours from 8:30 am to 5:00 pm and a one-hour lunch break.

Qualifications

• Learn and execute the firm’s personal injury case management processes.
• Build and maintain client relationships through verbal and written communication.
• Accurately update and maintain client case information.
• Collaborate with supervising attorney and staff to protect client rights and firm integrity.

Responsibilities

• Manage a portfolio of personal injury cases under attorney direction.
• Establish and maintain client relationships and communications.
• Update and maintain client case information accurately.
• Coordinate with staff to ensure client rights and professional integrity.

Skills

Customer service

Communication

Attention to detail

Team coordination

Education

High school diploma or equivalent

Tools

Case management software

Job description

We are looking for detail-oriented, customer service-driven candidates who, upon completion of our training program, will join our Personal Injury Case Management Team.

They will possess the ability to:

• Manage a portfolio of personal injury cases, at the direction of their supervising attorney, through the use of a variety of case management programs and procedures.

• Learn, understand, and execute the firm’s personal injury case management process and procedures according to written and/or verbal instructions.

• Establish and maintain client relationships through verbal or written correspondence as well as face-to-face interactions.

• Accurately update and maintain client case information.

• Work with supervising attorney and other staff members to ensure the rights of the client, as well as the professional integrity of the firm, are preserved and maintained.

• Build a rapport with clients and serve as a client liaison for supervising attorneys and other staff.

This position is a full-time, in-office position. Hours are 8:30 am - 5:00 pm, with 1-hour lunch breaks, at our Duluth, GA location.