Personal Beauty Consultant & Client Relationship Specialist

Brobston Group; Miami (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

The Beauty Advisor role at Brobston Group in Miami focuses on personalized customer service and expert makeup guidance at a leading cosmetics counter. You will build client relationships, drive individual and vendor sales, and support facial consultation events while maintaining an inviting, well-merchandised counter.

You will deliver product consultations and applications, liaise with team members, and use clienteling tools to track preferences and follow up with clients for ongoing engagement.

Qualifications

• At least one year of retail experience, preferably in cosmetics.
• Demonstrated sales success, including exceeding quotas.
• Ability to provide makeup and treatment consultations and applications.
• Strong communication, organization, attention to detail; ability to work independently and in a team.
• Ability to learn and use online clienteling tools and software.

Responsibilities

• Meet or exceed individual, vendor, event, and department sales goals.
• Deliver an exceptional customer experience through product consultation, application, sales, and follow-up.
• Build customer relationships and record client information and preferences using clienteling tools.
• Maintain counter cleanliness and merchandising standards.
• Work effectively with team members and serve as a liaison with the designated account executive.

Skills

Clienteling

Sales goals

Customer service

Makeup consultations

Communication

Organization

Tools

Clienteling software

Job description

The Beauty Advisor role at Brobston Group in Miami focuses on personalized customer service and expert makeup guidance at a leading cosmetics counter. You will build client relationships, drive individual and vendor sales, and support facial consultation events while maintaining an inviting, well-merchandised counter.

You will deliver product consultations and applications, liaise with team members, and use clienteling tools to track preferences and follow up with clients for ongoing engagement.