Personal Banking & Small Business Advisor

National Black MBA Association; Renton, Northern (WA, KY); Hybrid; USD 34,000 - 43,000; Full time

Benefits offered by this job

Benefits

Incentives

Job summary

Bank of America in Renton, WA, is seeking a client-focused associate to serve as the first point of contact for financial center clients. You will uncover personal banking needs, guide clients to solutions, and support transactions using self‑service tools while delivering exceptional service.

Qualified candidates have 1+ year of sales experience, strong communication skills, and the ability to work flexible hours, including weekends.

Qualifications

• Minimum one year of sales experience in a client-centric environment.
• Strong communication skills, both written and verbal.
• Able to work weekends or extended hours as needed.
• Notary commission within a few months (state dependent).

Responsibilities

• Serve as the first point of contact for financial center clients.
• Uncover personal banking needs and connect clients to specialists.
• Assist clients with self-service transactions and platform services.
• Adhere to processes, laws, and guidelines for day-to-day activities.
• Maintain and grow client relationships through proactive follow-up.

Skills

Active Listening

Client Focus

Relationship Building

Problem Solving

Education

High School Diploma/GED

Job description

Bank of America in Renton, WA, is seeking a client-focused associate to serve as the first point of contact for financial center clients. You will uncover personal banking needs, guide clients to solutions, and support transactions using self‑service tools while delivering exceptional service.

Qualified candidates have 1+ year of sales experience, strong communication skills, and the ability to work flexible hours, including weekends.