Personal Banking Experience Specialist

Huntington Bancshares, Inc.; Aliquippa (Beaver County); Hybrid; USD 42,000 - 63,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker in a mixed in-office and flexible setting to support walk-in customers and strengthen relationships.

You will help customers meet financial goals by recommending deposit, loan, and related banking products and services, while delivering exemplary service and education on bank technology. You will resolve issues, educate customers on products, and proactively identify opportunities to grow relationships through a disciplined

Qualifications

• High School Diploma or higher required.
• Minimum 1 year in banking customer service or goal-driven retail.
• Bachelor’s Degree preferred but not required in all cases.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Be proficient in consumer deposit products and consumer lending education.
• Identify opportunities to grow customer relationships via a disciplined sales process and referrals.
• Educate and refer customers to other areas of the bank to deepen relationships.
• Adhere to all operational, security, risk and regulatory policies.

Skills

Customer service

Banking products know-how

Sales ability

Relationship building

Education

High School Diploma

Bachelor’s Degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker in a mixed in-office and flexible setting to support walk-in customers and strengthen relationships.

You will help customers meet financial goals by recommending deposit, loan, and related banking products and services, while delivering exemplary service and education on bank technology. You will resolve issues, educate customers on products, and proactively identify opportunities to grow relationships through a disciplined