Personal Banking Associate-Floating Teller-Upstate

Countybank; South Carolina; On-site; USD 35,000 - 50,000; Full time

Job summary

A regional banking institution in South Carolina seeks a detail-oriented Personal Banking Associate. Responsibilities include handling transactions, enhancing customer service, and making referrals based on client needs. Candidates should possess at least one year of customer service and sales experience, with effective interpersonal skills. A high school diploma is required, and a bachelor’s degree is preferred. This full-time position involves some Saturday hours and contributes to a smoke and drug-free workplace environment.

Qualifications

• 1+ years in customer service and sales, cash handling experience.
• Effective interpersonal and communication skills.
• Proficient in navigating computer systems.

Responsibilities

• Perform transactions accurately and timely.
• Enhance service by supporting bank initiatives.
• Make quality referrals based on customer needs.
• Serve with respect and adhere to policies.
• Work some Saturday banking hours.

Skills

Customer service

Sales experience

Interpersonal skills

Computer navigation

Bilingual (preferred)

Education

High school diploma

Bachelor's degree (preferred)

Job description

Personal Banking Associate - Floating Teller

Countybank | Upstate, SC

What We're Looking For

Countybank is seeking a self‑motivated, detail‑oriented individual to serve as a Personal Banking Associate. Under the direction and coaching of the Floating Teller Team Lead, the associate will serve new and existing customers in our Upstate financial centers, primarily in the Greenville and Greer locations, providing customers and prospects with financial solutions that meet their needs. The Personal Banking Associate is also responsible for accurately and efficiently processing routine teller and desk transactions, in compliance with standard banking procedures.

Confidentiality and a commitment to embracing our corporate culture while serving clients, communities, and fellow associates are essential to the success of this position.

What You Can Expect

• Perform transactions in an accurate and timely manner.
• Proactively look for ways to enhance service and referral performance by supporting bank initiatives.
• Discover opportunities to make quality referrals to teammates and internal business partners by listening, understanding, and responding to customers' needs.
• Put People First by serving others with respect.
• Adhere to all regulations, compliance and bank policies, procedures, and delegated authorities.
• This position requires some Saturday banking hours.

Skills & Education Requirements

• At least one year of customer service and sales experience, including handling cash. Effective interpersonal/communication skills.
• Proficient computer navigation skills. Bilingual applicants a plus.
• High school diploma required. Bachelor's degree preferred but not required. Willingness to obtain, apply, and share knowledge.

This is a full‑time position in a smoke and drug‑free workplace with strong corporate values that foster associate growth and satisfaction. Compensation commensurate with experience, education, and level of expertise.