Personal Banking Associate-Floating Teller-Upstate

Countybank; Greenville (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Countybank in the Upstate region serves Greenville and Greer, seeking a Personal Banking Associate to assist customers with financial solutions and perform routine teller transactions. Reporting to the Floating Teller Team Lead, the role focuses on accurate processing and service excellence within our Upstate centers.

The ideal candidate brings customer service and cash handling experience, strong interpersonal skills, and a willingness to learn.

Qualifications

• One year of customer service and sales experience, including handling cash.
• Proficient computer navigation skills; bilingual applicants are a plus.
• High school diploma required; bachelor's degree preferred but not required.

Responsibilities

• Perform transactions accurately and timely.
• Proactively support bank initiatives to enhance service and referrals.
• Identify opportunities to make quality referrals to teammates and internal partners.
• Adhere to regulations, compliance and bank policies.
• This position requires some Saturday banking hours.

Skills

Customer service

Cash handling

Interpersonal / communication skills

Education

High school diploma

Bachelor's degree (preferred)

Job description

Personal Banking Associate - Floating Teller

Countybank | Upstate, SC

What We're Looking For

Countybank is seeking a self-motivated, detail-oriented individual to serve as a Personal Banking Associate. Under the direction and coaching of the Floating Teller Team Lead, the associate in this position will serve new and existing customers in our Upstate financial centers, primarily in the Greenville and Greer locations, providing customers and prospects with financial solutions that meet their needs. The Personal Banking Associate is also responsible for accurately and efficiently processing routine teller and desk transactions, in compliance with standard banking procedures.

Confidentiality and a commitment to embracing our corporate culture while serving clients, communities, and fellow associates are essential to the success of this position.

What You Can Expect

• Perform transactions in an accurate and timely manner.
• Proactively look for ways to enhance service and referral performance by supporting bank initiatives.
• Discover opportunities to make quality referrals to teammates and internal business partners by listening, understanding, and responding to customers' needs.
• Put People First by serving others with respect.
• Adhere to all regulations, compliance and bank policies, procedures, and delegated authorities.
• This position requires some Saturday banking hours.

Skills & Education Requirements

• At least one year of customer service and sales experience, including handling cash. Effective interpersonal/communication skills.

Proficient computer navigation skills. Bilingual applicants a plus.

• High school diploma required. Bachelor's degree preferred but not required. Willingness to obtain, apply, and share knowledge.

This is a full-time position in a smoke and drug-free workplace with strong corporate values that foster associate growth and satisfaction. Compensation commensurate with experience, education, and level of expertise.