Personal Banking Advisor & Relationship Builder

Bank of America; Baltimore (MD); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Benefits eligible

Incentive plan

Job summary

Bank of America is looking for a client-centric associate to serve as the first contact for financial center clients in Baltimore. You will uncover personal banking needs, offer suitable solutions, and guide clients to specialists while supporting self-service transactions.

Role emphasizes outbound client engagement, regulatory compliance, and building lasting relationships. Weekend and extended hours may be required; benefits eligible with a commission-based incentive plan.

Qualifications

• High school diploma or GED required; college degree preferred.
• Sales experience in a client-centric environment is essential.
• Commissioned notary or ability to obtain notary commission required within months.

Responsibilities

• Serve as first point of contact for financial center clients.
• Uncover personal banking needs and connect clients to specialists.
• Educate clients on self-service transactions and platform services.
• Maintain compliant client interactions and follow-up routines.

Skills

Active Listening

Customer Focus

Relationship Building

Oral Communications

Problem Solving

Time Management

Notary (commission)

Education

High School Diploma / GED

Bachelor/Associate preferred

Tools

Microsoft Office

Job description

Bank of America is looking for a client-centric associate to serve as the first contact for financial center clients in Baltimore. You will uncover personal banking needs, offer suitable solutions, and guide clients to specialists while supporting self-service transactions.

Role emphasizes outbound client engagement, regulatory compliance, and building lasting relationships. Weekend and extended hours may be required; benefits eligible with a commission-based incentive plan.