Personal Banker/Teller

Blue-Sky-Bank; Addison (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

401(k) with employer matching

Medical, dental, vision insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Dependent Care FSA

Disability insurance

Life/AD&D insurance

Job summary

Blue Sky Bank is seeking a Personal Banker/Teller in Addison, TX to build relationships and deliver exceptional service. You will open and maintain accounts, support digital banking needs, and promote products to help customers achieve their goals.

The role emphasizes high standards of professionalism, strong communication, and teamwork in a community banking setting with potential branch rotation.

Qualifications

• 2-3 years of banking experience with cash handling and customer service.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Open and maintain consumer and business accounts.
• Provide digital banking support and troubleshoot issues.
• Support branch operations and daily activities.
• Promote bank products and services to customers.
• Maintain accurate documentation and follow procedures.
• Identify customer needs and advise on appropriate solutions.

Skills

Banking experience

Cash handling

Customer service

Professionalism

Communication skills

Analytical skills

Problem solving

Teamwork

Attention to detail

Time management

Education

High School Diploma or GED

Associate Degree

Bachelor's Degree

Job description

Description

Join Blue Sky Bank's team as a Personal Banker/Teller!

Build relationships. Provide solutions. Deliver exceptional service.

As a Personal Banker/Teller, you will serve as a trusted resource for customers by providing exceptional service, opening and maintaining accounts, supporting digital banking needs, and promoting products and services that help customers achieve their financial goals. You will play an important role in building strong customer relationships while supporting branch operations and contributing to the Bank's service culture, Core Values, Mission, and Vision.

Why Blue Sky Bank?

• Benefits – Enjoy a comprehensive benefits package that includes a starting accrual of three weeks of paid time off, a 401(k) plan with employer matching, and medical, dental, and vision insurance. Additional benefits include a Health Savings Account (HSA), Flexible Spending Account (FSA), Dependent Care FSA, voluntary accident and critical illness coverage, and 100% employer-paid short-term disability, long-term disability, and group life/AD&D insurance, as well as optional voluntary life/AD&D coverage.
• Customer Impact – Make a difference by helping customers with their banking needs while building lasting relationships.
• Team Environment – Join a supportive team committed to exceptional service, integrity, and community banking.

What You'll Do

Customer Relationship Management

• Open and maintain consumer and business accounts
• Perform maintenance on existing customer accounts
• Open and maintain deposit and savings accounts
• Build strong relationships through exceptional customer service
• Identify customer needs and recommend appropriate bank products and services
• Educate customers on available products, services, and account solutions
• Maintain a thorough knowledge of bank products and services to provide accurate information and guidance

Digital Banking Support

• Assist customers with digital banking products and services
• Troubleshoot digital banking issues and provide support
• Help customers navigate online and mobile banking platforms
• Stay informed on digital banking tools and enhancements

Operational Excellence

• Process account maintenance transactions accurately and efficiently
• Assist with account-related requests and service needs
• Support branch operational procedures and daily activities
• Maintain accurate documentation and follow established processes
• Collaborate with branch team members to ensure smooth operations

Compliance, Security & Risk Awareness

• Recognize scams, phishing attempts, fraud indicators, and other risks
• Stay current on banking regulations, policies, and security procedures
• Follow operational and regulatory requirements to protect customers and the bank
• Exercise sound judgment while handling customer transactions and account requests
• Help identify and prevent potential losses or fraudulent activity

Teamwork & Branch Support

• Work collaboratively with teammates to achieve branch goals
• Promote a positive and professional customer experience
• Travel between branches as needed to support business needs
• Perform additional duties and special projects as assigned
• Support the Bank's Core Values, Mission, and Vision through daily interactions and service

Requirements

Required Qualifications

• High School Diploma or GED
• 2-3 years of banking experience, including cash handling and customer service
• Valid driver's license, proof of insurance, qualifying motor vehicle record, and reliable transportation
• High level of professionalism and integrity
• Strong business acumen
• Excellent written and verbal communication skills
• Strong analytical and problem-solving abilities
• Ability to exercise sound judgment, integrity, and honesty
• Ability to work independently and as part of a team
• Exceptional organizational and time management skills
• Ability to prioritize multiple responsibilities and meet deadlines
• Ability to navigate multiple computer systems and programs
• High attention to detail and strong work ethic
• Flexible, adaptable, and committed to continuous learning

Preferred Qualifications

• Associate Degree
• Bachelor's Degree
• 4+ years of banking experience
• Previous experience opening and servicing consumer and business accounts
• Strong understanding of retail banking products and customer service best practices