Personal Banker - Taylor, TX

First Convenience Bank; Taylor (TX); On-site; USD 31,000 - 38,000; Full time

Job summary

First Convenience Bank in Taylor, Texas is seeking an entry-level teller to provide exceptional customer service while handling cash, deposits, and payments in a busy branch. You will evaluate customer needs and promote bank products to support their financial goals.

The role requires a high school diploma (or current enrollment), and a flexible schedule including evenings, weekends, and holidays. You will work under supervision to ensure accuracy, security, and timely processing of transactions.

Qualifications

• High school diploma or equivalent (or currently attending)
• Prior work in retail or customer service preferred
• Ability to work flexible schedule including evenings, weekends, holidays

Responsibilities

• Assist customers with receipts and payments in a high-volume environment
• Promote bank products and services to support customers’ financial goals
• Follow bank policies and supervisor directions
• Contribute to meeting monthly new account targets
• Cross-sell bank services to a diverse customer base
• Maintain accurate records of transactions and balance daily operations
• Provide services to Spanish-speaking customers as needed
• Maintain attendance and punctuality as required

Skills

Customer service

Cash handling

Sales skills

Bilingual Spanish

Education

High school diploma or equivalent

Job description

• * At least 18 years of age
• * High school diploma, high school equivalency or currently attending high school
• * Six months of work experience in a retail or customer service environment preferred
• * Must be able to work a flexible schedule including evenings, weekends, and holidays
• * Must successfully pass background investigation according to company policy
• * Must be able to get along with co-workers and work effectively in a team environment

Job Description

• * Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• * Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• * Follow established policies in accordance with the bank and the supervisor s direction
• * Accountable for the personal achievement of monthly new account production as assigned by upper management
• * Participate in an active sales environment that may require in-store aisle prospecting
• * Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• * Receive cash and checks for deposit, verify amounts, and look for check endorsements
• * Examine cash carefully to guard against acceptance of counterfeit checks and identification
• * Enter transactions into computer and issue customer receipts
• * Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• * Process western union wires and cash advances
• * Cross-sell bank services and products
• * Provide bank services to a diverse customer base, including a large Spanish speaking population
• * Perform other tasks requested by supervisors as they relate to the bank and its functions
• * Regular and predictable attendance and punctuality
• * Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• * Required to stand or walk for extended periods of time dependent upon branch location
• * Ability to work in a high volume, stressful and noisy environment
• * Schedules are prepared based on business need and subject to change at any time
• * Operate a computer and other office machinery
• * Ability to lift up to 50 lbs.