Personal Banker – Sales & Service Pro, Flexible Hours

Fhnb; Irving (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

FCBI in Irving, TX is seeking a customer-service focused teller/associate to support a busy branch by handling cash, processing deposits, and delivering friendly banking assistance to a diverse clientele, including Spanish speakers.

Under supervision, you will cross-sell bank products, follow procedures, and maintain accurate records while meeting attendance and teamwork expectations in a high-volume environment.

Qualifications

• High school diploma or equivalent is required or currently pursuing
• Six months of work experience in retail or customer service preferred
• Flexible schedule including evenings, weekends and holidays
• Must pass background investigation
• Ability to work well in a team environment and get along with coworkers

Responsibilities

• Provide exceptional customer service in a high-volume retail banking environment, handling cash receipts and payments
• Evaluate customer relationships and suggest bank products and services to support their financial goals
• Follow bank policies and supervisor directions
• Contribute to monthly new account production targets and cross-sell bank services
• Process deposits, verify and balance transactions, and handle wires, money orders and CDs
• Assist diverse customers, including Spanish speakers, with banking needs
• Maintain attendance, punctuality, and perform other tasks as assigned by supervisors

Job description

FCBI in Irving, TX is seeking a customer-service focused teller/associate to support a busy branch by handling cash, processing deposits, and delivering friendly banking assistance to a diverse clientele, including Spanish speakers.

Under supervision, you will cross-sell bank products, follow procedures, and maintain accurate records while meeting attendance and teamwork expectations in a high-volume environment.