Bilingual Personal Banker (Spanish/English)

First Convenience Bank; Irving (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

First Convenience Bank in Irving, TX seeks a customer-focused Teller to handle cash transactions in a high-volume branch and to promote banking products. You will balance cash daily, process deposits, and ensure accurate record-keeping.

The ideal candidate is bilingual (Spanish/English) with a HS diploma and prior customer-service experience. Flexibility for evenings/weekends is required; teamwork and policy adherence are essential.

Qualifications

• At least 18 years of age.
• High school diploma, high school equivalency or currently attending high school.
• Ability to communicate clearly and professionally in both Spanish and English.
• Six months of work experience in a retail or customer service environment preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Pass background investigation according to company policy.
• Ability to get along with co-workers and work effectively in a team environment.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, in a high-volume sales environment.
• Evaluate customer relationships, new and existing account holders, to offer bank products and services.
• Follow established policies in accordance with the bank and supervisor's direction.
• Achieve monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds; balance each day's operations.
• Receive cash and checks for deposit, verify amounts, and check endorsements.
• Examine cash to guard against counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish-speaking population.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.
• Regular and predictable attendance and punctuality.
• Approval limits will be based upon established authority levels.

Skills

Bilingual Spanish/English

Retail/customer service experience

Teamwork

Flexible schedule

Education

High school diploma or equivalent

Job description

First Convenience Bank in Irving, TX seeks a customer-focused Teller to handle cash transactions in a high-volume branch and to promote banking products. You will balance cash daily, process deposits, and ensure accurate record-keeping.

The ideal candidate is bilingual (Spanish/English) with a HS diploma and prior customer-service experience. Flexibility for evenings/weekends is required; teamwork and policy adherence are essential.