Personal Banker - Sales & Customer Experience

First American Bank; Bartlett (IL); On-site; USD 25,000 - 33,000; Full time

Job summary

First American Bank in Bartlett, IL is seeking a Personal Banker to provide professional teller and banking services, focusing on needs-based sales and customer experience.

The role emphasizes sales, service, and risk management, with responsibilities across opening accounts, processing loans, handling cash, and supporting online and mobile banking.

Candidates should have a HS diploma, banking or sales experience, and be ready to work 36-40 hours weekly with occasional travel to other branches.

Qualifications

• High School degree or equivalent required.
• College degree in business or related field a plus.
• Training provided to adequately prepare employees for the role.
• Must take loan applications and close loans.
• NMLS registration may be required.
• Minimum one year of personal banking, customer service, or sales experience.
• Ability to handle cash transactions and proficiency with US currency.
• Proven sales experience preferred.
• Professional communication and presentation skills.
• Strong interpersonal skills.

Responsibilities

• Build and retain relationships by identifying needs and educating customers about product benefits.
• Deliver tailored sales presentations to customers.
• Process loan applications and close loans; refer mortgages to internal partners.
• Collaborate with Bank areas to promote Business Banking, Wealth Management, Treasury Management, and Merchant services.
• Provide excellent customer service and resolve issues.
• Open, maintain, and close deposit accounts; manage teller responsibilities.

Skills

Sales experience

Customer service

Communication

Cash handling

MS 365

Education

High School degree or equivalent

College degree in business

NMLS registration

Tools

Microsoft 365

CRM systems

Job description

First American Bank in Bartlett, IL is seeking a Personal Banker to provide professional teller and banking services, focusing on needs-based sales and customer experience.

The role emphasizes sales, service, and risk management, with responsibilities across opening accounts, processing loans, handling cash, and supporting online and mobile banking.

Candidates should have a HS diploma, banking or sales experience, and be ready to work 36-40 hours weekly with occasional travel to other branches.