Personal Banker - Melrose

Cambridge Savings Bank; Melrose (MA); On-site; USD 29,000 - 37,000; Full time

Job summary

Cambridge Savings Bank is seeking a Personal Banker to join the Melrose, MA branch. The role focuses on building long-term relationships with customers and helping them manage bank accounts and finances while upholding bank policies.

You will handle day-to-day transactions, learn the bank’s products, and identify opportunities to meet customer needs through cross-selling. A detail-oriented, customer-focused attitude is essential.

Qualifications

• High School degree or equivalent.
• Strong communication and interpersonal skills, with the ability to interact with all types of people and quickly build rapport.

Responsibilities

• Understand and adhere to BSA/AML and regulatory, security, retail banking and bank-wide policies and procedures.
• Perform customer transactions accurately and efficiently to ensure high-quality experiences for customers.
• Develop and maintain substantial knowledge of Bank products and services.
• Sell and cross-sell the Bank's products and services to meet customer needs.
• Balance cash at end of day and assist with branch settlement.
• Perform additional duties as required.

Skills

Communication skills

Interpersonal skills

Customer service

Education

High School degree or equivalent

Job description

POSITION:Personal Banker - Melrose

Position Summary:

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. The Personal Banker will demonstrate our core values and will focus on building long term relationship with clients and assist our customers in managing their bank accounts and finances.

Key Result Areas:

• Understands and adheres to all Bank Secrecy Act and Anti-Money Laundering (BSA/AML), regulatory, security, retail banking and bank-wide policies and procedures.
• Perform customer transactions accurately and efficiently to ensure each interaction provides consistently high-quality experiences to internal and external customers.
• Develop and maintain substantial knowledge of Bank products and services.
• Sell and cross-sell the products and services of the Bank and its partners to prospective and existing business and personal customers based on their needs.
• Balance cash at end of day and assist with branch settlement.
• Perform additional duties as required.

Qualifications:

• High School degree or equivalent required.
• Strong communication and interpersonal skills, with the ability to interact with all types of people and quickly build rapport.

The above description covers the most significant major responsibilities but does not exclude other occasional responsibilities and accountabilities, the inclusion of which would be in conformity with the major purpose of this job.

Location:Melrose, MASalary Range:$20.85 - $27/hr.

The reasonably estimated salary for this role at Cambridge Savings Bank ranges from $20.85 - $27/hr. Cambridge Saving Bank will determine actual compensation for the role based on factors including, but not limited to, the successful candidate's skills, qualifications, and experience. In addition, Cambridge Savings Bank offers a wide range of comprehensive and inclusive employee benefits for full-time roles including healthcare, parental planning, mental health benefits, performance bonus opportunities, a 401(k) plan and match, flexible time off, and others.

Visa Sponsorship: Cambridge Savings Bank is unable to sponsor or take over sponsorship of an employment visa for this role at this time.

About Cambridge Savings Bank:

Cambridge Savings Bank is a full-service banking institution with over $7 billion in assets. As a mutual bank, CSB is committed to improving the quality of life of our employees, customers, and the communities we serve. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services across a robust Massachusetts-based branch network and through digital banking solutions for commercial, small business and consumer customers. In March 2026, Kroll Bond Rating Agency affirmed CSB’s investment‑grade rating, reinforcing the bank's position as a reliable business leader. To learn more about how we can meet your needs, visit us at cambridgesavings.com, or better yet, come meet us to help you make the most out of your banking relationship. Member FDIC. Equal Housing Lender. NMLS # 543370.

Cambridge Savings Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.