Personal Banker II: Growth & Client Solutions

Prosperity Bank; Humble (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Prosperity Bank in Humble, TX seeks a Personal Banker II to provide a broad range of financial services, including opening and closing accounts, renewing time deposits, and assisting clients with inquiries. You will train and motivate lobby associates to help customers and cross-sell bank products.

The role emphasizes strong knowledge of deposit and loan products, professional client service, and meeting sales goals while maintaining privacy and security of customer information.

Qualifications

• High school graduate or equivalent.
• Good understanding of financial services and products provided.
• Minimum of 3+ years of New Account experience.
• Complete Personal Banker Mentor Program or Personal Banker Learning Plan.
• Teller Learning Plan, if applicable.
• Understanding the Caller Identification Process and Secure code – training offered by Training Department.

Responsibilities

• Presents and explains Bank products to clients and helps meet financial needs.
• Profiles clients to identify sales opportunities and cross-sell bank services.
• Maintains privacy of customer account information and ensures security.
• Resolves client questions promptly and maintains professional relationships.
• Coordinates with area personnel and management; completes required reports and attends training as needed.

Skills

Excellent communication

Public relations

Customer service

Education

High school diploma or equivalent

Job description

Prosperity Bank in Humble, TX seeks a Personal Banker II to provide a broad range of financial services, including opening and closing accounts, renewing time deposits, and assisting clients with inquiries. You will train and motivate lobby associates to help customers and cross-sell bank products.

The role emphasizes strong knowledge of deposit and loan products, professional client service, and meeting sales goals while maintaining privacy and security of customer information.