Personal Banker II

National Bank Of Commerce; Baudette (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health, dental and vision plan

HSA contributions

Flexible spending accounts

401(k) match

Paid time off

Paid holidays & floating holidays

Volunteer time off

Life insurance

Disability insurance

Wellness incentive

Employee assistance program

Job summary

National Bank of Commerce in Baudette, MN is seeking a Personal Banker II to assess customer needs and tailor NBC products. You will open business accounts and participate in consumer lending, including HELOCs, while meeting sales goals and building lasting relationships.

Excellent communication, time management, and customer service are essential. The role supports branch growth and requires compliance with bank policies and state/federal regulations. Evening/weekend shifts may be required.

Qualifications

• HS diploma or equivalent required; higher education preferred.
• At least two years of retail sales or financial services experience; teller background helpful.
• Proven initiative, professionalism, and sales success with growth potential.
• Willingness to complete in-house training and licensing requirements, including background checks.
• Strong communication, time management, and client relationship skills.

Responsibilities

• Listen to customer needs and recommend NBC financial products and services.
• Open business accounts and engage in consumer lending, including HELOCs.
• Build new relationships and deepen existing ones while meeting sales goals.
• Develop business inside and outside the branch; collaborate with lending and treasury teams.
• Ensure full compliance with bank policies and applicable regulations.

Skills

Retail sales

Customer service

Sales conversion

Interpersonal skills

Time management

NMLS licensing

Education

High school diploma or equivalent

Post-secondary education preferred

Job description

Job Details: Job Location: Baudette - Baudette, MN 56623, Salary Range: $20.00 - $25.00 Hourly, Job Type: Full-Time, Non-Exempt

Across Minnesota and Wisconsin, National Bank of Commerce is making a difference in the financial lives of the people, communities, and businesses we serve. We exist to help our customers accomplish more than they could on their own. Join our team of creative and accomplished professionals and help us make more possible.

The Personal Banker II position listens to and understands the needs of both new and existing customers, recommending NBC’s financial products and services that best meet those needs. The Personal Banker II is responsible for opening business accounts while also engaging in consumer lending, including HELOCs. This role requires strong sales and communication skills, including identifying prospects, engaging targeted customers, clarifying financial goals, resolving issues, and confidently closing sales.

Personal Bankers at NBC are active members of the communities we serve and collaborate across all areas of the bank, including the teller line. This position supports the bank’s growth by meeting sales goals, building new relationships, and deepening existing ones while demonstrating genuine care for each customer’s financial wellbeing.

Most responsibilities involve developing business inside and outside the branch, partnering with commercial lending and treasury management teams, and expanding financial expertise. The Personal Banker II also ensures full compliance with all bank policies, procedures, and applicable state and federal regulations.

Qualifications

• High school diploma or equivalent required; post‑secondary education preferred
• At least two years of retail sales experience or comparable financial services experience; prior Teller I experience preferred
• Proven career growth demonstrating initiative, professionalism, and sales success
• Willingness to complete additional training as needed, including in‑house programs, seminars, or relevant coursework
• Strong interpersonal skills with the ability to make a positive first impression, connect with customers, and maintain a friendly, courteous demeanor
• Availability to work retail hours, including mornings, evenings, and weekends
• Ability to initiate sales conversations and remain resilient when facing rejection
• Strong time‑management, organizational, written, and verbal communication skills
• Reliable transportation
• NMLS certification required to service HELOCs; candidates without prior licensing must meet all licensing requirements (including background check and fingerprinting)
• Consistently demonstrates NBC’s core values: Respect, Integrity, Teamwork, and Accountability

Compensation and Benefits

The pay range for this position is $20.00 to $25.00 per hour, contingent on relevant skills, training, experience, and other job-related factors permitted by law. This position is also eligible for performance‑based incentive compensation.

• health, dental and vision plan for you, your spouse, and eligible children
• HealthSavingsAccount (HSA) contribution (including employer contributions)
• flexible spending accounts
• 401(k) plan with a generous match
• paid time off program
• paid holidays &floating holidays
• volunteer time off program
• employer paid life insurance
• voluntary life plans
• short‑term disability insurance
• long‑term disability insurance
• healthand wellnessincentive
• employee assistance program

National Bank of Commerce is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. National Bank of Commerce will comply with all federal and state laws concerning the application and employment of people with disabilities.