Personal Banker I: Training for Consultative Sales

Fifth Third Bank; Dublin (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank in Dublin, OH is seeking candidates for a Retail Personal Banker I through a 4-8 week onboarding program, including rotations in operations and Sales & Service. The role centers on using a consultative sales process to identify and meet financial needs and to build lasting customer relationships.

Selected candidates will complete a certification and join the Retail Personal Banker family, with responsibilities spanning teller transactions, cross-selling, and collaboration with

Qualifications

• Candidate must have demonstrated ability to engage customers using a consultative sales approach.
• Strong math abilities to analyze financial information.
• Ability to represent the bank professionally in all interactions.
• NMLS/SAFE Act registration required at employment.

Responsibilities

• Use consultative sales to identify financial needs and build customer profiles.
• Cross-sell and refer to related bank services with partners.
• Assist with teller transactions and support frontline operations.
• Maintain confidentiality and comply with policies and risk controls.
• Travel within the affiliate for training as needed.

Skills

Sales aptitude

Financial literacy

Communication skills

Math skills

Professional presentation

NMLS/SAFE Act knowledge

Education

College degree or equivalent

Job description

Fifth Third Bank in Dublin, OH is seeking candidates for a Retail Personal Banker I through a 4-8 week onboarding program, including rotations in operations and Sales & Service. The role centers on using a consultative sales process to identify and meet financial needs and to build lasting customer relationships.

Selected candidates will complete a certification and join the Retail Personal Banker family, with responsibilities spanning teller transactions, cross-selling, and collaboration with