Consultative Retail Banker I

Fifth Third Bank; Tiffin (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank is seeking a Retail Personal Banker I in the United States, starting through a 9-week on-boarding and education program with rotations in operations and Sales & Service. The position focuses on consultative selling to meet customers’ financial needs and build new households and relationships.

Training includes risk management, with opportunities to advance to a Personal Banker I role. Responsibilities include processing teller transactions, cross-selling, and coordinating with

Qualifications

• Experience in financial services or sales preferred.
• Ability to use consultative sales process to identify customer needs.
• Understanding of advanced math functions for credit/financial analysis.

Responsibilities

• Apply consultative sales to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Reach out to customers using approved marketing tools to set appointments.
• Cross-sell to existing customers and engage in community or on-site presentations.
• Collaborate with partners (Mortgage, Small Business, Commercial) to provide holistic solutions.
• Meet or exceed customer experience and production goals.

Skills

Sales skills

Customer service

Cross-selling

Communication

Financial needs assessment

Education

College degree or relevant work experience

Job description

Fifth Third Bank is seeking a Retail Personal Banker I in the United States, starting through a 9-week on-boarding and education program with rotations in operations and Sales & Service. The position focuses on consultative selling to meet customers’ financial needs and build new households and relationships.

Training includes risk management, with opportunities to advance to a Personal Banker I role. Responsibilities include processing teller transactions, cross-selling, and coordinating with