Personal Banker I: Launch Your Consultative Banking Career

Fifth Third; Covington (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank in Covington, KY is recruiting for a Personal Banker I as part of a 4-8 week onboarding and education program with rotations in operations and Sales & Service. The role emphasizes consultative selling, financial needs assessments, and building lasting customer relationships through cross-selling and service excellence.

The position requires effective communication, math aptitude for credit analysis, and adherence to risk and policy standards.

Qualifications

• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Establish close working relationships with assigned Business Partners and referring customers when appropriate to provide timely, and holistic financial solutions.
• Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
• Open/close the Financial Center or Bank Mart as directed by the Financial Center Manager.
• Travel for training and scheduling flexibility as required.

Skills

Sales ability

Math skills

Professional communication

Education

College degree or work experience

Job description

Fifth Third Bank in Covington, KY is recruiting for a Personal Banker I as part of a 4-8 week onboarding and education program with rotations in operations and Sales & Service. The role emphasizes consultative selling, financial needs assessments, and building lasting customer relationships through cross-selling and service excellence.

The position requires effective communication, math aptitude for credit analysis, and adherence to risk and policy standards.